Withdrawal Management Supervisor

7 months ago


Brantford, Canada St. Leonard's Community Services Inc Full time

**ABOUT US**

St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

**Our Values**

These aren’t just “lip-service” to us - we work and live by them. If you do, too, we want to talk to you
- Inclusive - we value everyone and their unique perspectives and journeys
- Compassionate - we care about our clients, our staff, partners, and the communities we serve
- Collaborative - we work together to support our clients and community
- Integrity - we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative - we are open to change and continuous improvement
- Genuine - we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic - we believe that everyone can accomplish their goals

**JOB RESPONSIBILITIES**

The Withdrawal Management Supervisor provides support to staff and clients within our bed-based Withdrawal Management and Treatment Services program. The program is staffed by an interdisciplinary team that provides supports to people withdrawing from alcohol and/or drugs through counselling, withdrawal symptom monitoring, administering medications, health teaching/education, and skills development to support client recovery. You will ensure the provision of high-quality services through program oversight, staff training and coaching, data analysis, and quality improvement activities. Though primarily assigned responsibilities for Withdrawal Management, the Supervisor works closely with the program’s Manager and fellow Supervisors to ensure all programs and staff within the Withdrawal Management and Treatment Services portfolio are supported. You also collaborate with leaders across the Addiction and Mental Health department as well as external community partners, to ensure continuity of care for clients. You are an important part of a team that ensures client safety and comfort at this early stage of recovery. You make a difference

The Withdrawal Management Supervisor:

- Provides operational and administrative supervision to both medical (RPN) and non-medical staff
- Coaches staff to ensure the provision of safe and effective care, including medication administration and use of structured withdrawal monitoring scales
- Ensures the team develops individualized support and transition plans for clients
- Supports and monitors implementation of protocols to assist withdrawal
- Liaises with community partners, such as pharmacy, RAAM Clinic, and Hospital, to ensure optimal client care
- Monitors data quality and medication reconciliation to support program improvement
- Supports program functioning through provision of direct client care as required (including screening, intake, monitoring medical condition/withdrawal symptoms, administering medications, etc.)
- Monitors and supports effective bed flow to ensure we maximize service
- Ensures a safe and clean facility
- Adheres to Standards of Practice of their professional regulatory body (as applicable)

Hours of work: 37.5 hours per week. Sunday through Thursday, rotating a week of days (8 am - 330 pm) and a week of afternoons (1230 pm - 8 pm)

Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development.

**COMPENSATION/BENEFITS**

Starting wage commensurate with experience.

**The Perks**
- Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- Employee Assistance Plan for all staff and their families
- Full Time staff start at 3 weeks' vacation
- Paid Time Off for all staff, including Wellness Hours
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount

**REQUIREMENTS/QUALIFICATIONS**
- College diploma or University degree in a related field, Registered Practical Nurse diploma preferred
- Minimum 2 years related clinical experience in an addictions or mental health setting (one year of recent and relevant experience in the management of withdrawal from substances is preferred)
- Skills in leadership and teaching/coaching
- Formal supervisory experience an asset
- Proof of valid First Aid/CPR certification
- Familiarity with MS Office and client/EMR databases
- Access to reliable transportation
- Ability to manage frequent exposure to direct and vicarious traumatic stress
- Proof of vaccination against covid-19

Start date: as soon as possible

Reference: WM Supervisor

St. Leonard’s Community Services Inc



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