Relationship Manager

2 weeks ago

Vancouver, Canada BC Hydro Full time

Powered by water... and by people like you

Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.

**JOB DESCRIPTION**
**Duties**:

- The Business & Economic Development (BED) Team focuses on delivering strategic initiatives
- and programs to advance the switch from fossil fuels to clean electricity and attract new load to
- BC Hydro’s service territory.
- This opportunity is best suited to someone who loves working with customers, has strong
- commercial acumen, initiative, and the ability to deliver.
- Duties include:
- Provides business oversight related to achieving BC Hydro’s Electrification Plan load growth

targets with a specific focus on developing the low-carbon fuels sector and other emerging
- sectors.- Proactively responds to customer inquiries, working with business groups across BC Hydro.
- Works with internal and external stakeholders to identify barriers to attracting new customers,

and is part of the team that designs programs, offers and rates to remove these barriers.- Liaises with government, community organizations, trade and industry associations, and other

key stakeholders on issues related to business and economic development and the development
- of new sectors.- Maintains current knowledge of relevant market changes, innovations, and best practices by

actively seeking and creating relationship-building opportunities and building a network of internal
- and external contacts.- Maintains current knowledge of and advises customers, Business Development Managers, and

Key Account Managers on BC Hydro, provincial, and federal funding programs that support
- electrification, including potential funding strategies.- Manages BC Hydro’s responsibilities under funding programs as assigned, including preparing- Contributes to the development of and manages content in tools used to track customer

development from inquiry to in-service date.- Supports the integration of CleanBC initiatives within BC Hydro.
- Conducts research and prepares topic summaries, reports, briefs, presentations, and meeting

materials.- Works collaboratively with Communications in the development of internal and external

communications strategies and plans for Business & Economic Development (BED), including
- developing presentations, website content, briefing notes, and other materials as required.- Project manages BED initiatives, including liaising with consultants and internal and external

stakeholders.- Supports sustainable economic development and seeks opportunities for meaningful benefit for

BC Hydro’s customers and stakeholders, including rural communities and Indigenous
- communities.

**Qualifications**:
***- A University degree in Business, Economics, Engineering, or other relevant discipline.
- A minimum of 5+ years of specific or related experience.
- Excellent verbal and written communication skills and interpersonal skills.
- Demonstrated skill in building positive relationships with the business community and a diverse

range of stakeholders.- Experience working with local, regional, and provincial governments is an asset.
- An understanding of the energy industry, BC Hydro, and BC Hydro’s tariffs related to the

interconnection of industrial and large commercial customers is an asset.- Experience with transmission and distribution infrastructure projects and industrial customers is

an asset.- Experience planning and managing projects or programs.
- Intermediate MS Office (Word, Excel, PowerPoint) and Sharepoint skills are required. Tableau

skills are an asset.

**ADDITIONAL INFORMATION**
- Please note this is a three years Full Time Temporary opportunity.

There is an important conversation happening around the globe about how we use energy, and
the impact our choices have on climate change, and B.C. as a clean energy powerhouse is well
positioned to contribute in a positive way. The Business and Economic Development department

within the Customer Service Team plays a key role in BC Hydro’s electrification initiatives. We’re
responsible for creating and implementing proactive strategies to grow new industrial and large
commercial customer load in B.C.

Our centralized approach to attracting new customers includes working with government and non
- governmental organizations w

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