Junior Industrial Technical Salesperson

4 weeks ago

Nisku, Canada Barben Industries Ltd. Full time

**Barben Industries Ltd** is a leader in providing compressed air solutions throughout Alberta. We are currently seeking a Full time Junior Technical Salesperson to join our team.

**KEY RESPONSIBILITIES**:

- Comprehend customer requirements; make appropriate recommendations while building a positive relationship with customers
- Assist in organizing/maintaining sales inventory, housekeeping, track incoming equipment, estimating, invoicing, and customer follow ups.
- Assist in maintaining the company's Sales Department operating systems while conducting all transactions through the company's accounting programs
- Responsible for scoping piping projects with the service department and providing estimates / Project quotes
- Provide technicians with documents, and equipment specs if required
- Participate in morning toolbox meetings updating the team daily on changing sales projects etc.
- Assist in maintaining Customer Relation Management program
- Investigating complaints, assist in resolving problems while following company policies and procedures in order to ensure complete customer satisfaction
- First point of contact for all Sales Department calls
- Study equipment and system requirements in order to gain knowledge of the Compressed Air systems to better assist clients
- Manage all work in progress, in-coming and out-going units
- Follow up with customers to verify customer concerns have been rectified
- Perform all tasks independently in a timely and efficient manor while working within companies COR safety program and policy manual
- Maintain customer confidence by being punctual, professional, and focused on task
- Participate in educational opportunities, professional publications, product seminars, and customer satisfaction instruction
- Maintain relationships with suppliers
- Empower team members, share ideas, training, experiences across organization
- Will be responsible to the Sales Manager, who will assist in training, daily workflow, procedures and protocol as required
- Engage with all staff and departments within the organization
- Demonstrate behavior consistent with the Company vision, mission, values and goals in all interaction with customers, co-workers and suppliers
- Protect the financial and legal welfare of the company while making day to day decisions
- Other duties as assigned by management
- Training provided in all areas specific to the Compressed Air Industry and designated roles

**Qualifications/Skills Required** Must be willing to fulfill the role and responsibilities set forth by the company; must have a valid class 5 driver’s license ; driver’s abstract; must be bondable and insurable; must have reliable transportation to and from office location
- Must have minimum 2 years customer service experience
- Must have general mechanical knowledge and be willing to learn and adapt to technical changes in equipment, design, or operation
- Must be capable and fluent in spoken / written English as a primary language
- Must be able to travel outside of Country for training if required
- Must have strong interpersonal skills, have ability to work in a team environment
- Be proficient with basic computer operating system (Microsoft Windows) Word, Excel and Smart phones etc.
- Must be willing to obtain training in company operating Applications
- Standard first Aid is required

This is a Salary type position. Salary based on experience and knowledge within the range of 40-50K per annum. We appreciate interest from all applicants, but only qualified individuals will be contacted

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Wellness program

Schedule:

- 8 hour shift

Application question(s):

- Are you seeking long term employment?

**Experience**:

- Sales and customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-07-04

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