Inside Salesperson
1 week ago
Status:
Regular, Full time
Location:
Nisku, Alberta
Reporting to the Safety Division Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
MAIN RESPONSIBILITIES:
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Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs
;:
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Responds to the customer's inquiries in a timely manner
;:
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Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards
;:
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Proactively suggests associated and/or alternate products as needed
;:
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Promotes focus product items to generate incremental sales
;:
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Quickly informs the appropriate person (Safety Division Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc
;:
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Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
REQUIREMENTS:
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One (1) to three (3) years of industry experience_
preferable_
, or a combination of relevant professional training and experience
;:
-
Good English communication skills written and spoken:
Demonstrated people skills
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Excellent organizational skills
;:
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Knowledge of products and services sold within our market
;:
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Must be customer service driven
;:
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Good knowledge of MS Office (Word, Excel, Outlook).
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
Experience:
- Retail sales: 1 year (preferred)
Work Location:
In person
-
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