Applications and Training Manager
3 weeks ago
Bystronic Canada Ltd.
**Location of work**: Mississauga, ON
**Job Title**: Applications and Training Manager
$88,000 annually
Permanent, full-time 40 hours per week
3-week vacation
Medical/dental benefits package
**Language**: English
Education requirements - Post Secondary education in Mechanical Engineering, Automation, Project Management
Experience requirements - 2-5 years of experience in similar role; previous experience as technical CNC machine service, Training, Laser cutting, Bending, MRP software
**Training Functions**:
- Accountable for managing and overseeing the coordination and scheduling of training activities for internal and external customers.
- Maintain and review customer feedback surveys for training and train staff on improvements.
- Assists with and prepares sales training quotations for additional training related to customers upon request from Sales function Quotation/Sales of additional training
- Manages the customer support hotline ensuring appropriate staffing levels and high level of customer service Assist
- Assist in all training activities
- Accountable for reviewing and distributing technical documentation related to product as presented from corporate office including securing training documentation within appropriate systems.
- Responsible for reviewing and ensuring accuracy of time studies completed by internal department staff members
**Demonstration Management**:
- Accountable for managing and overseeing the coordination and scheduling of demo activities for internal and external customers
- Maintain all demonstration equipment and showroom in top of the line condition
- Accountable for training and review of department personnel to provide best in class demonstrations
- Assist in all demonstration activities
- Manage all aspects of trade show booth presentations and demonstrations
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