Training and Support Coordinator

3 weeks ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:CSI Training Coordinator

**Dept/Health System**:Clinical Systems & Informatics

**Posting ID**: 2024-37193

**Status**:Temporary Full Time (until Nov. 4, 2024)

**Role Level**: Professional Group PG 06 $29.90 to 37.42 (rate commensurate with experience)

**Hours of Work/Shifts**: Monday - Friday / Business Hours - 37.5 hour work week

**Site**:Mississauga Hospital (Admin building)

**Posted**:11/04/2024

**Internal Deadline**:17/04/2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**
- **The location of any vacancy/position may be changed or reassigned as per operational needs**

The Clinical Systems and Informatics (CSI) team is a new Trillium Health Partners (THP) Program that successfully implemented Epic as the hospital’s integrated Hospital Information System (HIS) in October 2020. The Program’s mandate is the integration of clinical practice, education, technology, information management, and data to assist in the management of THP’s HIS. The CSI Team applies the principals of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training and implementation. A people, process and technology based approach is used to create a comprehensive, safe, evidenced based system to support THP’s mission of a new kind of healthcare for a healthier community.

The team consists of Application Analysts, Clinical Informaticians/Analysts, Trainers and Business Intelligence Analysts who work in collaboration with clinical and non-clinical staff.

The CSI Department is within the Quality, Risk, Practice and Performance Division and focuses on improving the experience for both the patient and the clinician.

**The Position**:
This position will report to the Training Manager, Clinical Systems and Informatics. The CSI Training Coordinator is responsible for the coordination of training activities and trainers as well as supporting the training team, maintaining the training schedule and managing logistics to ensure all users are trained.

They will be responsible for supporting work streams of medium complexity and supporting the Training Manager on high complexity work streams.

**Responsibilities**:
Lead the coordination and maintenance, in consultation with the Training Manager and in collaboration with CSI team all logistics/activates related to Epic training. Examples include and are not limited to:

- Training schedule (class and trainer scheduling): development, review and revisions
- Learning Management System
- Training materials and communications with stakeholders
- Enrollment process
- Validation of training attendance and successful completion
- Training evaluations and participant surveys
- Onsite support for training set up, attendance, IS issues
- Over sight of Training Co-Op students
- Planning, implementation and evaluation of assigned projects (ie. THRIVE, Upgrades)

**Here’s what you need to have**:

- Bachelor’s Degree or College Diploma or equivalent years of experience
- Experience using a Learning Management System (LMS) to deliver training content and design course schedules is considered an asset.
- Proficiency using Microsoft Office (Outlook, Word, PowerPoint, Excel).
- Advanced communication and organizational skills with the ability to handle multiple assignments.
- Ability to liaise with a wide range of stakeholders, in fast-paced, ambiguous situations.
- Proven track record of working in a dynamic, fast-paced work environment and be results-oriented.- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

**_

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