Peer Support Specialist

6 months ago

Vancouver, Canada BC Centre for Excellence in HIVAIDS Full time

PEER SUPPORT SPECIALIST - Hope to Health (H2H) Clinic (Health Connect)

Please note: Only Canadian Citizens, legal residents or residents with a legal work permit will be considered.

STATUS: This is a regular full-time position

HOURS OF WORK: 08:30 - 16:30 - Monday to Friday

SALARY: $30.64 - $32.31 / hour

LOCATION: BC Centre for Excellence in HIV/AIDS, Hope to Health Primary Care Clinic, Vancouver, BC.

Position Summary: Reporting to the Clinical Operations Manager, the Peer Support Specialist (PSS) shares their own knowledge and lived experience of living in the downtown east side (DTES), mental illness and/or substance use and experience navigating clinical services in order to assist clients to reduce barriers to care and support engagement and attachment. The PSS collaborates with the client and the H2H health care team(s) to determine appropriate care to meet individual needs and situational requirements. The PSS provides clients with education, goal setting, support and advocacy from a lived experience perspective in order to assist clients in effectively obtaining service from the ICT team staff, external service providers and community resources. Provides a variety of supports to assist clients living with mental illness / substance use such as emotional and social supports, health care navigation, goal setting, information, resources, and demonstrations. The PSS participates in care planning, team meetings, quality initiatives and continuing education by sharing and discussing information, presenting material and suggesting changes to policies and procedure. The PSS brings the voice of lived experience to conversations about clients, programs and systems. The PSS has a willingness to be identified as a peer in the areas of mental health and/or substance use and/or homelessness and the ability to use that recovery experience and recovery principles as a practice.

This PSS role in particular will work supportively with the Research team for the new STBBI focused project. They will help support the unique initiative to enhance clinical engagement and follow-up for clients of the H2H supervised consumption site (SCS) who may test positive for syphilis, HIV and/or hepatitis C. Clients of the supervised consumption site may have limited or poor attachment to healthcare. This PSS will help support clients of the SCS who may be ready for engagement with primary care. Through the implementation of a new low-barrier STBBI testing intervention, this PSS support will collaborate with the implementation/research team and help support clinical follow-up and relative treatment for STBBIs for clients, as needed. They will also participate in regular quality improvement meetings with the research, clinical and QI team to improve clinical follow-up for clients who are diagnosed with STBBIs.

The PSS also performs service coordination duties, maintaining oversight to ensure that client’s self-identified goals for recovery and attachment and retention to healthcare are supported by appropriate services and practices, consistent with the values of self-determination/choice and harm reduction. Working in collaboration with the other members of the health care team, the PSS coordinates the provision of primary care services for clients served by the team members in their peer area of specialization. Services are provided primarily in the H2H supervised consumption site (SCS) or clinic but may include accompaniment to appointments and outreach work. The PSS will receive training (harm reduction, psychosocial, EMR, Aboriginal cultural safety) alongside team members with other specializations.

Duties
- Build peer-specific relationships with clients and provide consistent and proactive engagement
- As part of the care plan, assist clients with accessing health and social services
- Accompany clients to appointments and schedule follow up appointments as needed
- Liaise and coordinate with research team to improve clinical follow-up after STBBI testing (HIV, HCV and HIV)
- Outreach clients for clinic appointments, home care visits (as needed)
- Liaise with interprofessional health care team for support and communicate outcomes
- Participate in events relevant to client goals and community engagement
- Participate in internal and multi-stakeholder groups pertaining to peer work and areas of lived experience expertise
- Provide clients with education re: their consumer rights and grievance procedures within the larger health care system and with other community providers and services
- Provides individual and group support for clients re: empowerment, self-help education, practical information, resources, life skills, demonstrations.
- Assist clients with community integration activities, and escort clients to appointments as per health care team planning and collaboration with the client.
- Assist with creating an effective and supportive connection between community service providers and Hope to Health primary care te

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