Administrative Support 08

4 weeks ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

**Administrative Support 08**:
**Position Details**:
**Department**: Firestone Institute for Respiratory Health - Support Staff
**Employee Type**: Regular, Part Time
**If Temporary, Number of Weeks**:
**Union**: CUPE
**Openings Remaining**: 1

**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days, Evenings
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown)

**Application Dates**:
**Opening Date**: 28/02/23
**Closing Date**: 08/03/23 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
***
This position is responsible for performing secretarial and clerical duties as required at the reception area of the Firestone Ambulatory Clinic and all associated clinics within Firestone Program. Duties include: reception and registration of patients, answering telephones, calling patients to confirm appointments, relaying messages, booking patients for various tests and doctor visits, typing of lab reports and correspondence, transcription, filing, chart preparation, and other related clerical duties as assigned by Ambulatory Clinic Supervisor and/or Manager. Supporting all clinics of the Firestone Ambulatory Clinic.

**QUALIFICATIONS**
- 2 year post-secondary diploma in medical office administration from an accredited school is required
- Medical terminology certificate required
- Basic skill level in MS Word required
- Basic skill level in medical spelling and medical terminology required
- Intermediate skill level in typing speed and spelling required
- Knowledge about Firestone Clinic and activity is an asset
- Two years of current related office experience or customer service experience is required
- Experience in medical transcription required
- Current experience with Dovetale Prelude and Cadence (EPIC) and booking diagnostic tests using all hospital electronic solutions is required
- Excellent work performance and attendance record is essential
- Maintain excellent interpersonal relationships while handling multiple tasks, conflicting priorities and frequent interruptions
- Must be able to set own priorities, ensuring patient and customer service is of utmost importance
- Excellent oral and written communication skills
- Good organizational and problem-solving skills
- Excellent conflict resolution skills

**HOURS OF WORK**
Monday to Friday; days, evenings

**WAGE RATE**
Hourly: $24.98... $26.06... $27.13 (plus 14% in lieu of benefits)

**PLEASE NOTE**
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

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