Restoration Project Manager

6 months ago


Hamilton, Canada SERVPRO of Hamilton Mohawk Full time

**Job description**

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then _you_ may be our perfect **_hero_**

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

**1. **Customer and Client Satisfaction

a. Oversee and ensure customer and client satisfaction

**2. **Division Management

a. Monitor volume of work

b. Develop departmental budgets for General Manager or Owner approval

c. Assist in finding and vetting subcontractors

d. Manage all aspects of reconstruction division

**3. **Operations Management

a. Manage daily operations of reconstruction team.

b. Validate potential reconstruction leads

c. Assign leads/projects to project managers and superintendents.

d. Ensure reconstruction team follows proper work process.

e. Review and evaluate estimates created by project managers.

f. Perform tasks within the project management process to assist reconstruction team as needed (i.e. high volume, large project, etc.)

g. Assist project managers with budgeting and bidding.

**4. **Communication Management

a. Conduct weekly Work-in-Progress meetings with reconstruction team.

b. Ensure two-way communication with the mitigation division.

**5. **Team Management

a. Manage individual team members who work together to process reconstruction projects.

b. Train reconstruction team members.

c. Conduct periodic performance reviews with individual reconstruction team members.

d. Ensure employee compliance with all Company policies.

**_Necessary Experience and Skill Set_**
- _Previous construction management experience._ - Excellent organizational and leadership skills. - Ability to meet established production goals and maintain profitability. - Effective written and oral communication.

Formal Education/Training
- High school diploma/GED
- Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Hamilton, ON L8W 0A9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Restoration/ Insurance Project management: 3 years (required)

Work Location: In person



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