Training and Skills Coordinator

7 months ago

Montréal, Canada American Iron and Metal Full time

**Company Description**
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

**What we offer**:

- A competitive annual base salary, vacation, benefits, and a RRSP matching program.
- The tools and support needed to be successful in your career and professional development.
- A dynamic & rewarding work environment that is also a lot of fun

The Training and skills coordinator is responsible for managing and coordinating activities related to the company's LMS platform. He or she is responsible for the complete support and management of users, managers and administrators, as well as training within our learning platform. His or her main role is to ensure the integrity and updating of training profiles and employee qualifications. As the central point of contact, this professional establishes essential liaisons with various stakeholders, including training coordinators, the IT training team, human resources, the occupational health and safety department, as well as the supplier, to ensure the smooth running of the platform.

The responsibilities of an LMS coordinator may include:

- Managing the learning management system while ensuring compliance with standards for assigning rights, managing employees, assigning courses, integrating new courses.
- Create and maintain processes and documentation related to the overall management of the LMS.
- Maintain qualification structure and training profiles.
- Provide assistance to resolve problems encountered by learners and managers when using the platform.
- Audit and monitor the accuracy of user and training data and training profiles in accordance with established procedures.
- Ensure synchronization between platform data and other existing systems to ensure data integrity.
- Collaborate with stakeholders to ensure the maintenance of the training catalog and the conformity of training profiles.
- Ensure that new training courses are assigned to learners in the appropriate training profiles and according to established codes.
- Maintain the documents (documents section) in the LMS.
- Support and coordinate the integration of new training courses into the LMS.
- Maintain a continuous review process, gathering feedback and taking action to identify areas for improvement (e.g. adding new functionality or system updates).
- Generate reports on training status, analyze discrepancies and participate with the team to reduce discrepancies related to compliance.
- Assign rights and authorizations to users, managers and administrators.
- Support platform users to optimize the use of the platform.
- Interact directly with administrators, users and employees for any questions on platform use.
- Interact directly with the service provider for any requests for functionality changes or technical support that cannot be resolved internally.
- Ensure security of learner data and confidentiality of information.
- Perform all other duties as assigned.

**Qualifications**
- University degree in education, information technology, educational technology, human resources, project management or related field.
- A minimum of 2 years' experience in pedagogical technology or a related field.
- Knowledge of learning management systems and other learning technologies.
- Familiarity with e-learning platforms and their configurations and functionalities.
- Strong analytical and problem-solving skills.
- Ability to effectively plan, organize and prioritize tasks and data.
- Excellent communication skills, both written and oral (French and English).
- Ability to manage projects related to e-learning or LMS management.
- Ability to work collaboratively and effectively in a team environment.
- Customer service oriented.
- High attention to detail and ability to manage multiple projects/tasks simultaneously.
- Ability to transmit knowledge easily (good trainer)
- Mastery of Office 360 suite

**Additional Information**
- Full time, permanent position

American Iron & Metal and its subsidiaries is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marita

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