Dining Room Supervisor
2 weeks ago
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.
We are searching for a **Dining Room Supervisor** to join our Parkland Ancaster team based in Ancaster, Ontario.
**Meaningful Benefits**
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- Pension plan
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
**About the Opportunity**
- Provides leadership and oversight to all dining room activities to ensure compliance to policies, procedures, and applicable legislation
- Outlines work assignments
- Supervises, directs, and evaluates the work of the team
- Assists int the full recruitment process for new members of the team
- Ensures new team members are orientated and trained on all departmental standards
- Prepares, and monitors, plan to ensure employees are meeting standards for mandatory annual education
- Provides ongoing training and education
- Manages the professional development of the team
- In consultation with Human Resources Department, manages team member issues
- Monitors and manages performance and provides coaching
- Completes performance and development discussions for team members
- Ensures disciplinary procedures and documentation are completed according to company policy
- Holds regular departmental meetings and team talks
- Reviews work schedules to identify any concerns with staffing levels
- Takes every reasonable precaution in all circumstances to ensure the health and safety of team members and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely
- Performs other related duties as required
**About You**
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- High School Diploma or equivalent education
- Basics Food Handlers Course, Smart Serve and/or other recognized food safety education
- Minimum two (2) years’ experience in the food and beverage service industry
- Previous supervisory experience in hospitality or health care foodservice
**About Us**
It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.
- Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs._
Only those selected for an interview will be contacted.
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