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Dining Room Operations Manager

2 months ago


Ancaster, Ontario, Canada Shannex Incorporated Full time

About the Opportunity

We are seeking a highly skilled and experienced Dining Room Operations Manager to join our team at Shannex Incorporated. As a key member of our operations team, you will be responsible for providing leadership and oversight to all dining room activities to ensure compliance with policies, procedures, and applicable legislation.

Key Responsibilities

  • Provides leadership and oversight to all dining room activities to ensure compliance with policies, procedures, and applicable legislation
  • Outlines work assignments and supervises, directs, and evaluates the work of the team
  • Assists in the full recruitment process for new members of the team and ensures new team members are orientated and trained on all departmental standards
  • Prepares and monitors plans to ensure employees are meeting standards for mandatory annual education
  • Provides ongoing training and education and manages the professional development of the team
  • Manages team member issues in consultation with the Human Resources Department and monitors and manages performance, providing coaching as needed
  • Completes performance and development discussions for team members and ensures disciplinary procedures and documentation are completed according to company policy
  • Holds regular departmental meetings and team talks and reviews work schedules to identify any concerns with staffing levels
  • Takes every reasonable precaution in all circumstances to ensure the health and safety of team members and all others in the workplace

About You

We are looking for a candidate with a high school diploma or equivalent education and a minimum of two years' experience in the food and beverage service industry, including previous supervisory experience in hospitality or healthcare foodservice. You should have a strong understanding of food safety and handling procedures and be able to provide leadership and guidance to a team.

About Us

Shannex Incorporated is a leading provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. We are committed to creating an exceptional resident experience and a positive, fulfilling work environment where every voice matters.