Current jobs related to Application Support Analyst - Montréal - Genetec


  • Montréal, Canada Soho Square Solutions Full time

    Role: Application Support Analyst Location: Montreal, Quebec Duration: 6 Months Experience : 3-6 Years **Responsibilities** - time monitoring tools and reports - Software releases, configuration and support of all production system components and - infrastructure - deliver frequent releases with high quality **Qualifications** - At least 2 years in an...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Application Production Support Analyst** **Location: Montréal, QC, H3A 2A6** **Duration: 12 Months** **Job Type: Contract** **Work Type: Onsite** **Shift: 8:00am to 5:00pm** **MISSION AND OBJECTIVES** - Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client. **MAIN...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Application Production Support Analyst** **Location: Montréal, QC, H3A 2A6** **Duration: 12 Months** **Job Type: Contract** **Work Type: Onsite** **Shift: 8:00am to 5:00pm** **MISSION AND OBJECTIVES** - Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client. **MAIN...


  • Montréal, Canada C.G.I. Full time

    WHAT WILL BE YOUR DAY-TO-DAY?A hands-on functional support analyst, responding to users’ requests, analyzing functional process related to technical investigations, working with BA’s and developers for testing and homologation.Main responsibility is to be a Point of Contact in AMER for one or more functional lines with respect to users/project...


  • Montréal, Canada Excelgens Full time

    **JOB DESCRIPTION** Position: APS Support Analyst - IFS UK Department: IT Production - BP2S APS **MISSION AND OBJECTIVES** The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. Such tasks include change, request, incident and problem management for the...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal.Key Tasks:Support banking applications for offices based in New York & EuropeRespond and script SQL queries in an efficient and responsive mannerEnsure to operate the services in compliance with the security...


  • Montréal, Canada C.G.I. Full time $70,000

    Application Support Analyst (Junior)About Us:Join a global leader in financial services expanding its operations in Montreal. The firm offers a dynamic career environment and the opportunity to contribute to innovative projects.About the Role:As a Junior Application Support Analyst, you will play a crucial role in ensuring the smooth operation of our...


  • Montréal, Canada TEK Group Full time

    The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. - Such tasks include change, request, incident and problem management for the department. As required, functional support and user setup may be performed. - The Analyst shall serve on a team which acts as the...


  • Montréal, QC, Canada C.G.I. Full time

    **Application Support Analyst (Junior)** **About Us**: Join a global leader in financial services expanding its operations in Montreal. The firm offers a dynamic career environment and the opportunity to contribute to innovative projects. **About the Role**: As a Junior Application Support Analyst, you will play a crucial role in ensuring the smooth...


  • Montréal, QC, Canada Mindlance Full time

    Job Role: Application Support Analyst Job Duration: 12 Months Location: Montreal, QC (Need local candidates only for this role) Job Description: Bachelor's Degree in Computer/IT/Software engineering required; advanced degree considered a plus Minimum 4 years financial industry experience. Knowledge of ITIL and Incident Management Expert...


  • Montréal, QC, Canada Mindlance Full time

    Job Role: Application Support AnalystJob Duration: 12 MonthsLocation: Montreal, QC (Need local candidates only for this role)Job Description:Bachelor's Degree in Computer/IT/Software engineering required; advanced degree considered a plusMinimum 4 years financial industry experience.Knowledge of ITIL and Incident ManagementExpert knowledge and experience in...


  • Montréal, QC, Canada Mindlance Full time

    Job Role: Application Support AnalystJob Duration: 12 MonthsLocation: Montreal, QC (Need local candidates only for this role)Job Description:Bachelor's Degree in Computer/IT/Software engineering required; advanced degree considered a plusMinimum 4 years financial industry experience.Knowledge of ITIL and Incident ManagementExpert knowledge and experience in...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - As required, functional support and user setup may be performed. - The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive,...


  • Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal.Key Tasks:Support banking applications for offices based in New York & EuropeRespond and script SQL queries in an efficient and responsive mannerEnsure to operate the services in compliance with the security...


  • Montréal, Canada SII Technologies GmbH HR-Service Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...


  • Montréal, Canada Sii Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...


  • Montréal, QC, Canada Mindlance Full time

    Job Role: Application Support Analyst Job Duration: 12 Months Location: Montreal, QC (Need local candidates only for this role) Job Description: Bachelor's Degree in Computer/IT/Software engineering required; advanced degree considered a plus Minimum 4 years financial industry experience. Knowledge of ITIL and Incident Management Expert...


  • Montréal, QC, Canada Mindlance Full time

    Job Role: Application Support Analyst Job Duration: 12 Months Location: Montreal, QC (Need local candidates only for this role) Job Description: Bachelor's Degree in Computer/IT/Software engineering required; advanced degree considered a plus Minimum 4 years financial industry experience. Knowledge of ITIL and Incident Management Expert...


  • Montréal, Canada Explorance Full time

    Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative People Insight Solutions because we believe that each experience matters. Explorance is a rapidly growing software company recognized for its unique workplace culture. We...

Application Support Analyst

4 months ago


Montréal, Canada Genetec Full time

**The team**:
We will work with you to ensure a smooth and efficient onboarding, leveraging the expertise of your fellow team members and the support of your leadership.

**What your day will look like**:

- Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet client needs
- Perform system enhancements for our ERP Application, ensuring our platforms remain operational/are continuously optimized
- Act as a liaison between internal DBS groups such as Developer, analysts, and architects to integrate solutions to improve overall systems
- Document business processes, procedures and methodologies used in creating new processes, programs or implementing technology, analysis, and reporting, identifying areas for improvement, etc
- Contribute to and maintain the internal knowledge base on ERP Application support articles

**About you**:

- Knowledge of Microsoft Dynamics 365 Finance and Supply Chain (intermediate), minimum three (3) to five (5) years experience in supporting, consulting, or implementing technical strategies related to ERP management
- Diploma or Bachelor's degree in Computer Science (or equivalent in relevant field or proven relevant experience)
- Resourceful problem solver with strong analytical skills
- Ability to trouble shoot, identify root cause, and resolve technical problems
- Experience with Agile development methodologies, processes, and tools (ex.: JIRA)
- Strong ability to communicate and collaborate efficiently (French & English)
- Excellent interpersonal skills and ability to share knowledge and document resolutions
- Ability to manage multiple moving pieces with creative problem-solving, time management, prioritization, and decision-making skills

**Great if you have**:

- Experience demonstrating strong communication skills, of having worked closely with IT Stakeholders, Business, Developers, Internal Project Teams (coordinating & planning projects for release)
- Experience with Azure DevOps with experience in code promotion pipelines and managing Boards, Sprints, and Backlogs
- Experience within a Technical background reading and reviewing code, identifying areas of code improvement and optimization, providing feedback to citizen developers, and a good knowledge of software design patterns

**Let's talk perks**:

- Attractive compensation package
- Training Tuition Reimbursement Program
- Subsidized meals in our amazing Bistro (Les Cordons Bleus)
- Work-life balance with a flexible working schedule
- Free, unlimited coffee
- Private, free parking for all employees
- Onsite fitness facility with personal trainer

Would you like to know what it looks like to work at Genetec? Click on the following link to find out for yourself Genetec Culture