Bilingual Customer Care Representative

7 months ago

Montréal, Canada Vision Group Full time

See if you are our next:
**CUSTOMER CARE REPRESENTATIVE - REMOTE (English/French and/or Spanish)**
Do you have a passion for helping people and striving to provide them excellent customer service while making a difference in their lives? If so, Vision Group is for you
A career at Vision Group means being part of one of the best managed companies in Canada, constantly at the cutting edge of medical technology. Vision Group is always finding new ways to create a work environment that helps its teams grow and thrive professionally and who has the well-being of its employees at heart.

**A look at your benefits**
- You start with a **competitive base wage of $19.00** per hour and a **monthly bonus of up to 20% of your salary.**:

- You have a permanent full-time position, and the option of working 4 days/week (variable day off).
- Your training is paid, and you get to work from home (presence at the office 1x per month).
- You get 3 weeks of paid vacation, 4 personal days for unforeseen events, and 3 additional days during the Holiday season.
- You benefit from group insurance, including Telemedicine and an Employee Assistance Program, and an RRSP matching program.
- You can get a free LASIK surgery plus a friends and family discount.
- You will be able to benefit from recognition programs, awards, birthday celebrations, and contests
- You can count yourself as a team member of one of Canada’s Best Managed Companies.

**Your tasks at a glance**
- You will respond to incoming interactions from our new and existing patients.
- You will provide unparalleled customer service to book and or modify appointments, update patient files, answer questions about the pre
- and post-operative process.
- You will ensure that patients have all the information they need to have a memorable experience.

**A clear view of your assets**
- You can work autonomously and can perform multiple tasks simultaneously.
- You have customer service experience (required; call center and/or LIVE E-chat experience is considered an asset).
- You are perfectly bilingual, spoken and written (French and English, Spanish an asset).
- You have a good ability to adapt to change and are a fast learner.
- You are comfortable working with computer software and internet browsers.
- You are available to work a flexible schedule Monday to Friday from 8:00 a.m. to 8:00 p.m EST.
- You are available for a training of 5 consecutive weeks, from Monday to Friday (9 a.m. to 3 p.m. EST).

**From our point of view**
We are committed to fostering an inclusive work environment and building a team of employees who are energized by their diversity. We are above all looking for awesome individuals beyond their CV. We look forward to communicating with you

**Salary**: $19.00 per hour

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada Pet Care Montreal Full time

    **Bilingual Customer Care Representative** Are you a pet lover with exceptional communication skills in both English and French? Join our dedicated team at Les Anges Gardiennes, a leading pet care company located near Saint Henri Metro. We are seeking a passionate and empathetic Bilingual Customer Care Representative to provide top-notch service to our...

  • Csr - Customer Service Representative Bilingual

    6 months ago

    Montréal, Canada Pet Care Montreal Full time

    _Bilingual Customer Service Representative_ - Location_: NDG - Saint Jacques **Company Overview**: We are a leading pet care service provider committed to delivering exceptional care for pets and outstanding customer service. Our services include pet sitting, grooming, and a specialized pet store catering to the diverse needs of our clients. We are...

  • Bilingual Customer Service Representative

    2 days ago

    Montréal, Canada True Solutions Full time

    Our well established Insurance client is looking for a bi-lingual (English/French) customer service associates. It is a hybrid role where you may have to go in person to the office a 4-5 times a month. Duties will include: - Answer incoming calls and be detailed in customer service. - Resolve customer questions regarding their claims. Succeeding as a...

  • Customer Service Representative

    8 hours ago

    Montréal, Canada Acushnet Canada Inc Full time

    Acushnet Canada Inc., home to the leading brands in golf - Titleist and FootJoy - has an exciting full-time opportunity for a Bilingual Customer Service Representative. **Job Summary**: Responsible for front line communication with our national accounts, customers and consumers regarding all product, program and availability information. Assist Customer...

  • Bilingual Customer Service Representative

    2 days ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - German-English - Work from Home in Canada At TTEC, we're all about the Human Experience. Elevated. As a **Bilingual Customer Service Representative speaking German & English** working remotely in Canada, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an...

  • Bilingual Customer Care Representative

    7 months ago

    Montréal, Canada Victaulic Full time

    **Représentant(e) bilingue du service à la clientèle** **Montréal, QC (Sur site)** **Résumé du poste** En traitant avec une clientèle technique, vous devrez aider les clients à commander et à recevoir nos produits. Votre poste nécessite des aptitudes en service à la clientèle, des principes de base de la chaîne d'approvisionnement, de...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Customer Service Representative speaking French and English** working remotely **in Canada**, you’ll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative - French-English** working **remotely in Canada**, you’ll be a part of bringing humanity to business....

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Mandarin-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative** speaking Mandarin and English working remotely in **Canada**, you’ll be a part of bringing humanity to...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Spanish-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Customer Service Representative** **speaking Spanish and English** working remotely **in Canada,** you’ll be a part of bringing humanity to...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - German-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking German and English** working remotely **in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Dutch-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking Dutch and English **working remotely** in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Customer Service Representative

    2 days ago

    Montréal, Canada Computershare Full time

    **Voir version française plus bas*** **Location**: Remote Hybrid** This position is currently remote for those that are located in Quebec, near 700 - 1500 Robert Bourassa BLVD. The intention is for this position to eventually become a Hybrid model in the future. **We give you a world of potential** Do you like to help people by finding the answers to...

  • Bilingual Customer Service Representative

    1 month ago

    Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    1 month ago

    Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    1 month ago

    Montréal, Canada Manulife Full time €23 - €25

    The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    1 month ago

    Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Customer Care Representative

    7 months ago

    Montréal, Canada Vision Group Full time

    See if you are our next: **CUSTOMER CARE REPRESENTATIVE - REMOTE (English, French and/or Spanish)** **We are recruiting for a start date of April 22!** Do you have a passion for helping people and striving to provide them excellent customer service while making a difference in their lives? If so, Vision Group is for you! A career at Vision Group means...

  • Bilingual Customer Service Representative

    7 months ago

    Montréal, Canada Manulife Full time

    **The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...

  • Customer Service Representative Bilingual in French

    7 months ago

    Montréal, Canada UniUni (Uni Express Inc.) Full time

    **Who Are We?** UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile...