Medical Scheduling Coordinator
2 weeks ago
Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will play a crucial role in managing appointments and ensuring smooth operations within our organization. This is a part and/full-time position, with a friendly team office culture.
**Duties**:
intake of consent forms
- Schedule appointments and coordinate with clients to find suitable time slots using Medical Scheduling Software.
- Maintain accurate records of appointments, cancellations, and rescheduling
- Provide exceptional customer service by addressing client inquiries and concerns
- Assist with administrative tasks such as data entry, and organizing documents
- Collaborate with medical office staff to ensure efficient workflow
**Requirements**:
- Previous experience in a customer service or administrative role is preferred
- Strong organizational skills with the ability to multitask effectively
- Knowledge of medical office procedures and terminology is a plus
- Proficient in data entry and clerical tasks
- Excellent communication skills, both verbal and written
- Ability to provide exceptional customer support and resolve issues professionally
- Proficiency in using computer software programs such as Microsoft Office Suite
- outstanding organizational and multitasking skills
**Job Types**: Full-time, Part-time
Expected hours: 30 - 35 per week
Schedule:
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: Hybrid remote in Concord, ON L4K 1L7
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