Post Office Manager

7 days ago

Oakville, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
1515 Rebecca St, Oakville, Ontario, L6L 5G8

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.

**DUTIES & RESPONSIBILITIES**:
**Human Resources**
- Ensures Post Office staff demonstrate superior customer service behavior
- Interviews and hires postal clerks
- Conducts disciplinary procedures up to and including termination, with the approval of the Front Store Manager and Associate
- Trains employees and provides on-going coaching and feedback regarding postal sales
- Completes and conducts performance reviews for postal outlet staff
- Recommends performance pay increases to the FSM and Associate
- Demonstrates CORE Values and Blue Culture

**Customer Service/Selling**
- Ensures sales maximized through developing effective sales techniques
- Answers customer inquiries regarding products, return policies, etc.
- Resolves customer complaints according to established guidelines
- Keep up to date on postal regulations, price increases and new services
- Promotes and encourages use of the SERVE model
- Ensures customer authorization has been received before initiating service
- Instructs clients about postal services
- Maintains positive relationships with customers
- Ensures the confidentiality of customer information

**Operations**
- Completes all paperwork connected with post office sales
- Works with Front Store Manager to maintain balanced postal inventory and work within budget
- Responsible for regular maintenance and cleanliness of postal equipment and area
- Have a working knowledge of mint and coin products
- Have knowledge of all fees related to customs and Collect on Delivery (COD’s)

**Financial**
- Assists in achieving financial objectives for retail postal outlet
- Maintains control of postal product inventory, purchasing stock, and managing cash

**Marketing and Merchandising**
- Creates and maintains proper displays to reflect seasonal and promotional programs of both Shoppers Drug Mart and Canada Post
- Ensure signage in the department reflects current programs, policies, and procedures
- Co-ordinates and implements Canada Post promotions

**General**
- Complies with all store policies and procedures
- Ensures loss prevention standards and procedures followed in the department and all reports printed and reviewed daily (ie: no sale report, void report, items not on file)
- Complies with all health and safety requirements as follows: Provides H&S policy direction and planning; reviews information and delegates responsibility; provides support to H&S policy; holds staff reporting to them accountable
- Presents clean image to the customers in accordance with Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Perform other duties, including Front Store and Cash duties as required

**QUALIFICATIONS**
**Planning, Judgement and Decision Making**
- Works independently and manages priorities in a timely manner
- Independent thinking and decision making when dealing with issues or problems that necessitate analytical skills to gather information, assess potential risks and devise appropriate solutions

**Experience**
- Problem solving skills
- Bondable
- Customer service skills
- Effective verbal and written communication skills
- Commitment to Customer Service
- Ability to utilize postal equipment

**WORKING CONDITIONS**
- Ability to work flexible shifts which may include nights and weekends

**PHYSICAL REQUIREMENTS**
- Ability to lift up to 50 pounds
- Ability to climb ladder
- The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.J2WRTL
J2WFSM

**Why work in a Shoppers Drug Mart store?**

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, w

  • Post Office Manager

    7 months ago

    Oakville, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1515 Rebecca St, Oakville, Ontario, L6L 5G8 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Responsible for organizing and delivering full service retail postal services...

  • Office Manager

    2 months ago

    Oakville, Canada Euna Solutions Full time

    **Position overview** **Duties and responsibilities **include **b**ut **not limited to**: **Office Administration& Organization** - General administrative support to various departments. - Assisting in managing the Office Budget. - Work closely with IT to ensure meeting rooms are ready for meetings. - Manage inventory for office supplies, furniture, and...

  • Office Manager

    24 hours ago

    Oakville, Canada CertaPro Painters Oakville Burlington Full time

    **Office Manager** **CertaPro Painters of Oakville-Burlington**:We are a locally owned business that was started in 1993. We are part an award-winning North American organization. We are an interior and exterior residential and commercial painting company based in Oakville, serving customers in Halton, Peel Regions and the surrounding areas. We pride...

  • Medical Office Assistant @ Lakeshore, Oakville, On

    6 days ago

    Oakville, Canada Medical Office Clinic Full time

    We are looking for Medical Office Administrator (MOA)/Lab Tech for a Full-Time Position. Job Expectations: - We are looking for a motivated, energetic, professional individual with strong medical knowledge and excellent interpersonal skills. - Processing referrals and faxes - Organizing charts and reports - Booking appointments - Checking in patients -...

  • Office Manager

    7 months ago

    Oakville, Canada Prestige Recruiting Solutions Full time

    Prestige Recruiting Solutions has partnered with our client to recruit for an **Office Manager **based in Oakville. Our client, a well-established, award-winning Canadian company, is looking to hire an experienced Office Manager. The Office Manager will oversee reception and administration functions at their Oakville location as well as support the...

  • Office Manager

    7 days ago

    Oakville, Canada Couture Landscapes Inc. Full time

    Couture Landscapes is looking to hire an Office Manager/Receptionist to fulfill all office duties. Hours are 8:00am - 4:00pm Monday - Friday. Immediate start date - training will be provided for 1-2 weeks prior to start date. **Responsibilities**: - Serve as the point person for office manager duties including: - Mailing - Supplies - Bills - Errands -...

  • Dental Administrator

    2 weeks ago

    Oakville, Canada Tanglewood Dental Office Full time

    **Job description** **Key Responsibilities**: - manage patient scheduling and ensure that schedule for Dentist and Hygiene is fully booked - ensure the delivery of quality dental care to patients - present treatment plans to the patients - organize and present financial arrangements to patients - resolve patient issues in accordance with office policies...

  • Office Manager

    7 months ago

    Oakville, Canada Family Enterprise Canada Full time

    **Job Title**:Bookkeeper & Office Manager **Main Purpose of the Job**: The Family Enterprise Canada (FEC) Bookkeeper & Office Manager will be responsible for full cycle bookkeeping duties and general office management and administrative duties. It is expected that the bookkeeping duties comprise 3 days per week and the office management duties are to fill...

  • Office Manager

    1 month ago

    Oakville, Canada Gastronomous Technologies Inc. Full time

    **Company Overview** We are a no-nonsense team of passionate people with a bias for action. We know that our ability to execute on our ideas is what sets us apart. We do what we say we are going to do, externally and internally. We trust our people to act independently and make practical, real-world decisions. If you are passionate about developing...

  • Office Manager

    5 months ago

    Oakville, Canada Inside Health Clinic Full time

    Looking for an enthusiastic, well-organized office manager for our Naturopathic Clinic located in Oakville. The individual will work reception alongside naturopathic doctors, chiropractors and nurses and will be responsible at managing staff, marketing, and the office. **ROLE**: Giving clinic tours, answering phones, scheduling patients, invoicing, customer...

  • Office Manager

    2 days ago

    Oakville, Canada Icon Process Controls Inc. Full time

    **We are in a Growth Mode!** This is an exciting opportunity to be part of a dynamic team of professionals. Icon Process Controls is a global leader providing specialized thermoplastic process control instrumentation equipment. Icon Process Controls is leading the change as we strive to deliver innovative products that will revolutionize the...

  • Post Office Clerk Pt

    2 weeks ago

    Oakville, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 550 Kerr Street, Oakville, Ontario, L6K 3C7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To provide prompt and superior customer service at the retail postal...

  • Post Office Clerk Pt

    2 days ago

    Oakville, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 478 Dundas Street W, Oakville, Ontario, L6H 6Y3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To provide prompt and superior customer service at the retail postal...

  • Post Office Clerk Ft

    2 days ago

    Oakville, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1515 Rebecca St, Oakville, Ontario, L6L 5G8 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To provide prompt and superior customer service at the retail postal...

  • Office Manager

    7 months ago

    Oakville, Canada BioPed Footcare Full time

    Are you passionate about streamlining office operations with your top-notch organizational skills? Have you excelled as an executive assistant, finding satisfaction in managing all details? If so, we might have the perfect opportunity for you. We’re BioPed Footcare, and we love to improve the life of our clients. With over 40 years’ experience and 70+...

  • Office Manager

    7 months ago

    Oakville, Canada GraceMed Full time

    **Transforming Lives, Leading Teams: Be Our Next Office Manager!** GraceMed is hiring an Office Manager to join our team in Oakville! GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, hormonal health services, and medical-grade skincare in multiple locations. Our purpose is to help a growing...

  • Office Manager

    7 months ago

    Oakville, Canada GraceMed Full time

    **Transforming Lives, Leading Teams: Be Our Next Office Manager!** GraceMed is hiring an Office Manager to join our team in Oakville! GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, hormonal health services, and medical-grade skincare in multiple locations. Our purpose is to help a growing...

  • Office Manager

    1 week ago

    Oakville, Canada Canlan Sports Full time

    Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service...

  • Medical Office Manager

    7 months ago

    Oakville, Canada KMT Learning Group Full time

    KMT Office Manager **Duties**: - Oversee and manage all clerical and administrative activities in the office-Highly motivated to take initiative of duties and organization of office. - Excellent organizational skills to manage schedules of clinicians - Able to make phone calls and create relationships with clinics on behalf of KMT - Able work under...

  • Office Manager

    7 months ago

    Oakville, Canada Lifemark Health Group Full time

    **Job Title: Office Manager - pt Health Trafalgar Physiotherapy** - Location: 1235 Trafalgar Rd.- Oakville, OntarioEmployment Status: Permanent Full-Time- Schedule: Monday - Friday (09:00 - 17:00) - Rate Compensation: $22.00 - 25.00 per hourAre you the glue that holds the team together and positively engages the team and clients? If so, join us at - **pt...