Customer Service Representative
5 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at AM PM CLEANING SERVICES INC.
Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively interact with clients in a fast-paced environment. The role involves producing informational materials to increase awareness of services available, assisting in the preparation of brochures, reports, and other materials, coordinating special publicity events and promotions, addressing customers' complaints or concerns, and answering inquiries and providing information to customers.
Key Responsibilities:- Promote and maintain positive relationships with clients through exceptional customer service
- Produce high-quality informational materials to increase awareness of services available
- Assist in the preparation of marketing materials, including brochures, reports, and newsletters
- Coordinate special publicity events and promotions to enhance brand visibility
- Address customers' complaints or concerns in a timely and professional manner
- Answer inquiries and provide information to customers on a wide range of topics
To be successful in this role, you will need:
- A Bachelor's degree in a related field
- 1-2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong organizational and time management skills
This is a permanent position, working 30 hours per week. You will be required to work in an urban area and have access to a computer and internet connection. A cellular phone and reliable transportation are also essential for this role.
Compensation and BenefitsThe estimated annual salary for this position is $45,000 - $60,000 based on location and industry standards. In addition to a competitive salary, we offer free parking and opportunities for learning and professional development.
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