Customer Service Representative

7 months ago

Moncton, Canada Armour Transportation Systems Full time

**We are currently hiring a Customer Service Representative(days) in Moncton to ensure freight's efficient and effective movement while providing superior service.**

**Essential Duties and Responsibilities**:

- Working with all departments, terminals, and customers to remove barriers in the movement of equipment and freight.
- Ensuring accurate reporting for performance volumes and forecasting, verifying scorecards are up to date and accurate.
- Booking pick-up and delivery appointments
- Data Entry
- Updating customer portals
- Identifying and proactively responding to customer needs, inquiries and concerns
- Improve or enhance the Customer’s experience

**Essential Competencies**:

- Excellent time management skills with the ability to multitask and meet deadlines.
- Self-motivated with analytical decision-making skills.
- Ability to lead a group or groups of people and communicate effectively with these groups.
- Ability to analyze situations, identify problems or conflicts, and negotiate win-win scenarios.
- Transportation industry knowledge, including but not limited to, dispatch, dock operations, and equipment utilization considered an asset.

**Working Conditions**:

- Fast-paced environment.

***Technical Skills**:

- Experience and understanding of the TruckMate System are considered an asset.
- Strong knowledge of Microsoft Office, with the ability to prepare reports in Word and Excel.
- Strong typing and computer skills.

**About Armour Transportation Systems**

Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.

Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.

**Employment Equity**

Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability.

  • Customer Service Representative

    2 days ago

    Moncton, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    4 weeks ago

    Moncton, Canada U-Haul Full time

    **Customer service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    2 weeks ago

    Moncton, Canada Circle K Full time

    Store 6002136: 595 Mapleton Rd, Moncton, New Brunswick E1G 2K5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    3 weeks ago

    Moncton, Canada U-Haul Full time

    **Location**: 1106 Mountain Rd, Moncton, New Brunswick E1C2T3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    4 months ago

    Moncton, Canada Lifemark Health Group Full time

    **Customer Service Representative**: - **Moncton Physiotherapy - pt Health** **Moncton, NS** **Status**:Permanent part-time **Location**:95 Foundry St, Suite B10 **Schedule**: Anticipated Work Schedule: Monday From: - 09:00:00 To: 17:00:00 - Tuesday From: 06:00:00 To: 14:00:00 Thursday From: 09:00:00 To: 17:00:00 , but potential to cover extra hours...

  • Customer Service Ambassador

    3 days ago

    Moncton, New Brunswick, Canada Public Service Alliance of Canada Full time

    Company Overview:">The Public Service Alliance of Canada is a leading union that represents over 230,000 workers in Canada and globally. With a strong commitment to enhancing members' quality of life, the organization has been at the forefront of significant campaigns for workplace and human rights.">Job Description:">As a Regional Representative, you will...

  • Customer Service Representative

    2 weeks ago

    Moncton, Canada PAL Airlines Full time

    At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with...

  • Lead Customer Service Representative

    7 months ago

    Moncton, Canada Circle K Full time

    Store 6002307: 1999 Main St, Moncton, New Brunswick E1E 1J1 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: - **Task...

  • Lead Customer Service Representative

    8 months ago

    Moncton, Canada Circle K Full time

    Store 6002539: 884 Mountain Road, Moncton, New Brunswick E1C 2S2 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: - **Task...

  • Overnight Customer Service Representative

    7 months ago

    Moncton, Canada Circle K Full time

    Store 6002015: 1515 Mountain Road, Moncton, New Brunswick E1G 1A3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    2 weeks ago

    Moncton, New Brunswick, Canada NTT Business Process Outsourcing Full time

    Job OverviewIn today's fast-paced customer service industry, NTT Data is committed to delivering exceptional experiences for our clients and their customers. As a Customer Service Representative, you will play a vital role in this mission by handling inbound calls from existing and potential customers for our client, President's Choice Financial. You will be...

  • Customer service Representative

    3 weeks ago

    Moncton, NB, Canada U-Haul Full time

    Location:1106 Mountain Rd, Moncton, New Brunswick E1C2T3 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    1 week ago

    Moncton, Canada Natural Purity Full time

    We are a Canadian company that is servicing customers in North American from coast to coast with environmentally friendly proprietary products and we are expanding into the Moncton area in New Brunswick. With one of the most advanced management teams, we provide our customers a full understanding of our product line. We also spend considerable effort and...

  • Customer Service Representative

    2 weeks ago

    Moncton, Canada AM ESI LLP Full time

    High School Diploma/GED. - Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. - Experience entering data into databases (ex: Excel) - Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and...

  • Customer Service Representative

    5 days ago

    Moncton, Canada AM ESI LLP Full time

    High School Diploma/GED. - Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. - Experience entering data into databases (ex: Excel) - Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and...

  • Customer Service Representative

    3 months ago

    Moncton Area, Canada Revitalize Marketing Full time

    At _Revitalize_, we believe that exceptional customer service is at the heart of every successful business. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support. Your dedication and expertise will not only enhance our reputation but also contribute directly to our...

  • Customer Service Representative

    3 weeks ago

    Moncton, Canada TIP Canada Full time

    **Position**: Bilingual Roadside Service Coordinator (Customer Service Representative) **Location**: 125 MacNaughton Ave, Moncton, NB E1H 3N3 **Reports** **to**: Customer Care Centre Manager **Job** **Status**: Full time ; Permanent **Shifts** **Available**: - Overnight Shift - 7:00 PM to 7:00 AM (Atlantic Standard Time); 12 hour days at 3 days rotation -...

  • Bilingual Customer Service Representative

    1 week ago

    Moncton, Canada IAA, Inc. Full time

    _**Urgently Hiring, Bilingual French-English, Permanent Full-Time $17/hr**_ IAA, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in Moncton, NB. IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities...

  • Customer Service Representative

    17 hours ago

    Moncton, Canada Lounsbury Furniture Full time

    **Lounsbury Furniture **in** Moncton** is looking for a **Part-Time Customer Service Representative**. The Customer Service Representative is one of the first points of contact with our guests. You will greet clients in person and over the phone. This is a part-time position working approximately 16 hours/week. The working hours are: - Fridays 5pm to...

  • Customer Service Representative

    3 days ago

    Moncton, Canada Asurion Full time

    **Job Description**: **Customer Service Representative, Work at Home** Working at home can be an ideal situation from saving you money on gas & work clothes to allowing you to spend more time with your family during non-work hours. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are. It's time you got to know...