Property Manager Assistant

2 weeks ago

Toronto, Canada Good Shepherd Centres Full time

**Who We Are**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd**:

- Non Profit Homes - Toronto**

**How You Will Make an Impact**
- Respond to tenant inquiries by phone and in person as required
- Coordinate unit inspections and coordinate repairs and maintenance with Landlords and maintenance staff including issuing workorders
- Set up and maintain housing and organizational files
- Act as liaison and provide communication with service contractors
- Cover the essential duties of the rental clerk during any absences
- Provide daily problem solving and support the Director as well as Property and Maintenance Managers on tenant related issues
- Co-ordinate all Bed Bug related activities including, scheduling treatment, issuing notices, follow up and monthly tracking reports
- Prepare and submit forms to the LTB as directed by Managers
- Assist with unit inspections, unit turnovers, maintain keys and fobs logs
- Prepare lease signing packages and conduct Lease signings when required by PM
- Assist with processing service requests and closing out workorders
- Assist with maintaining expenditure within budget, provide home depot and gas card reconciliation

**What You'll Bring to Our Team**
- Post-secondary education in administration services
- Experience in the non-profit housing sector is preferred
- Possess a thorough knowledge of issues such as homelessness, poverty, mental illness, and substance use
- Experience with RGI calculation and Social Housing Reform Act is preferred
- Knowledge of the Residential Tenancies Act and the Landlord & Tenant Board process.
- Excellent computer skills, with experience in Excel, Word and Database Management.
- Superior verbal and written communication, interpersonal and organizational skills
- Outgoing and adaptable in working in a fast paced and changing environment.
- CPR/First Aid certification and WHMIS training or willingness to acquire.
- Fluency in a 2nd language is considered an asset
- Registration in Institute of Housing Management Program or willingness to do so
- Ability to work from an integrated anti-racism/anti-oppression framework

**What We Offer**
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE /
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended benefits
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

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