Client & Operations Specialist

2 weeks ago

Winnipeg, Canada Eph Apparel Full time

**Position Title: Client & Operations Specialist**

**Job Type**: Part-Time (with potential for Full-Time)

Location: Eph Apparel Head Office, 190 Smith St. Winnipeg, MB.

**About Eph Apparel**:
Eph Apparel is a dynamic custom suit company dedicated to providing exceptional customer experiences and high-quality custom apparel. Our team is passionate about delivering personalized service and ensuring complete client satisfaction. We thrive in a collaborative environment where innovation and creativity drive our growth.

As a Client & Operations Specialist at Eph Apparel, you will play a pivotal role in maintaining our commitment to outstanding customer service and efficient operations. This multifaceted position combines elements of customer care, order support, and operational coordination to ensure a seamless experience for our valued clients.

**Key Responsibilities**:

- Serve as the primary point of contact for client inquiries, demonstrating a genuine commitment to delivering exceptional service at every interaction.
- Process reimbursements, returns, and refunds in accordance with company policies, demonstrating integrity and attention to detail in financial transactions.
- Proactively communicate with clients to provide updates on their order status, addressing any concerns or issues promptly and effectively.
- Identify trends in client feedback and inquiries, collaborating with the Operations and Sales teams to develop innovative solutions and streamline processes for enhanced customer satisfaction.
- Conduct pre-production reviews of client orders, ensuring accuracy and completeness before submission to production, and liaise with the Operations team to facilitate timely order processing.

Qualifications:

- Prior experience in client support, or a client-facing role preferred.
- Strong organizational skills and the ability to manage time effectively in a fast-paced environment.
- Self-motivated with the ability to work independently and multitask effectively.
- Exceptional attention to detail and a proactive approach to problem-solving.
- Excellent written and verbal communication skills, with a client-centric approach to communication.
- Flexible work schedule with the willingness to accommodate occasional shifts as needed.
- Enthusiasm for learning and a willingness to ask questions and seek guidance.
- Knowledge of suits, garment alterations, or têxtiles is a plus but not required.
- Must have a positive attitude; someone who enjoys coming to work and interacting with clients and co-workers alike

**Why Join Eph Apparel?**

Competitive wages and attractive product discounts.

Join an entrepreneurial company with a vibrant team culture.

Opportunity to contribute innovative ideas and make a meaningful impact on the business.

**Application Process**:
**Job Types**: Part-time, Permanent

Pay: $16.00-$20.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Application deadline: 2024-05-24

  • Long-term Planning Analyst

    2 months ago

    Winnipeg, Canada Manitoba Hydro Full time

    **Long-Term Planning Analyst** **Winnipeg** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life and...

  • Long-term Planning Analyst

    3 weeks ago

    Winnipeg, Canada Manitoba Hydro Full time

    **LONG-TERM PLANNING ANALYST** **WINNIPEG, MB** Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...

  • Specialist, Operations

    2 months ago

    Winnipeg, Canada Cushman & Wakefield | Stevenson Full time

    **Position Title**:Specialist, Operations **Department**: Operations **Employment Type**: Full-Time **Application Deadline**: March 15, 2024 **MISSION** Our clients count on us for trusted knowledge, guidance and support to help them make important decisions. We empower our partners and employees alike so that together, we create a lasting legacy in our...

  • Specialist, Operations

    2 weeks ago

    Winnipeg, Canada Cushman & Wakefield | Stevenson Full time

    **Position Title**:Specialist, Operations **Department**: Operations **Employment Type**: Full-Time **Application Deadline**: March 15, 2024 **MISSION** Our clients count on us for trusted knowledge, guidance and support to help them make important decisions. We empower our partners and employees alike so that together, we create a lasting legacy in our...

  • Executive Director Support Services amp Chief Administrative Officer

    6 days ago

    Winnipeg, Manitoba, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative Officer Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which involves Clinical Components, such as Allied Health, Spiritual Health and Corporate/Support and components such as...

  • Client Service Specialist

    3 weeks ago

    Winnipeg, Canada People Corporation Full time

    We are seeking Client Service Specialists to join our team in Winnipeg, MB. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. We are in search of a...

  • Client Services Specialist

    2 months ago

    Winnipeg, Canada The First Glance Aesthetic Clinic & Surgery Centre Full time

    The First Glance Aesthetic Clinic & Surgery Centre is a leader in medical aesthetics with a vision to provide the highest level of client care. We are a team of dedicated professionals who are passionate about elevating each patient’s natural beauty. We are hiring a full-time, term position, **Client Service Specialist.** The position has the possibility...

  • Executive Director Support Services amp Chief Administrative Officer

    2 months ago

    Winnipeg, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # 20028401POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which...

  • Executive Director Support Services amp Chief Administrative Officer

    2 months ago

    Winnipeg, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # 20028401POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which...

  • Executive Director Support Services amp Chief Administrative Officer

    6 days ago

    Winnipeg, Manitoba, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which involves...

  • Executive Director Support Services amp Chief Administrative Officer

    2 months ago

    Winnipeg, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # 20028401POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which...

  • Executive Director Support Services amp Chief Administrative Officer

    3 weeks ago

    Winnipeg, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # 20028401POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which...

  • Executive Director Support Services amp Chief Administrative Officer

    3 weeks ago

    Winnipeg, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # 20028401POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which...

  • Operations Support Specialist

    2 months ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring one permanent full - time Operations Support Specialist to support our team of Operations Managers with creating daily work schedules. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28...

  • Operations Support Specialist

    3 weeks ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring a full - time permanent Operations Support Specialist to support our team of Operations Managers with creating daily work schedules. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28...

  • Operations Support Specialist

    9 hours ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring 3 full - time Operations Support Specialists ( 2 permanent, 1 temporary ( up to 6 Months)) to support our team of Operations Managers with creating daily work schedules. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA),...

  • Operations Support Specialist

    6 days ago

    Winnipeg, Manitoba, Canada GardaWorld Full time

    Watch your career take flight at GardaWorldWe are currently hiring 3 full - time Operations Support Specialists ( 2 permanent, 1 temporary ( up to 6 Months)) to support our team of Operations Managers with creating daily work schedules.GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering...

  • Client Services Specialist

    5 days ago

    Winnipeg, Manitoba, Canada The First Glance Aesthetic Clinic & Surgery Centre Full time

    The First Glance Aesthetic Clinic & Surgery Centre is a leader in medical aesthetics with a vision to provide the highest level of client care. We are a team of dedicated professionals who are passionate about elevating each patient's natural beauty.We are hiring a full-time, term position, Client Service Specialist. The position has the possibility of...

  • Client Care Specialist

    2 weeks ago

    Winnipeg, Canada Aurora Recovery Centre Full time

    Client Care Specialist (CCS) General: Reporting to the Client Care Supervisor, the Client Care Specialist aids clients in their recovery progress consistent with the philosophy and intent of Aurora Recovery Centre (ARC). **Responsibilities**: - Be available on an as needed basis to clients seeking assistance. - Seek consult regarding problems related to...

  • Operations Specialist

    2 months ago

    Winnipeg, Canada Winnipeg Airports Authority Full time

    The Organization The Winnipeg Airports Authority (WAA) is a community-based, non-share capital corporation that operates, manages, maintains, and invests in the Winnipeg James Armstrong Richardson International Airport and affiliate businesses. Operating on a multi-site property, the WAA is responsible for airport operations, security, facilities, parking,...