Business Analyst, Content Management and

2 weeks ago

MontSaintHilaire, Canada BBA Full time

**Type of position**: Regular

**Your future role on our team**

Reporting to the Product Manager, Digital Workplace, you'll ensure that the needs of business units are matched with available solutions for document management and electronic content.

You’ll be responsible for developing and implementing the firm’s electronic document management (EDM) systems and may be required to work on other content management products. You’ll work closely with your team members and other areas of IT (development, BI, infrastructure and service centre).

**With us, you’ll get the opportunity to...**
- Analyze business needs for various corporate departments to draft functional specifications.
- Lead modelling workshops for business processes.
- Analyze, estimate and prioritize system change requests and necessary patches.
- Manage and configure the EDM tool based on required changes and BBA's existing information governance.
- Plan, deploy or oversee the deployment of sprints or new product versions, and manage other stakeholders during deployments (e.g., Infrastructure team).
- Serve as an expert in your business field between internal users and internal or external service providers.
- Provide support to system users and colleagues (backup).
- Guide and coordinate test design and execution plans with users.
- Ensure document management products are functioning excellently and, where necessary, take steps to remedy any issues.
- Oversee document management monitoring and recommend preventive action, where necessary.
- Oversee the life cycle and monitor document and content management products.
- Help analyze solutions to standardize document management within the firm.
- Perform any other document management-related duties.

**Do your qualities and values match our corporate culture?**
- Ability to perform various tasks on several projects simultaneously and as part of a team
- Very adept at communicating, influencing and negotiating
- Ability to develop and maintain strong interpersonal communications
- Excellent ability to synthesize, analyze and solve problems
- Resourceful, soft skills and positive attitude
- Rigour in respecting deadlines and quality
- Ability for leadership, coaching and consulting
- Client focus
- Ability to structure and lead meetings with multidisciplinary and multi-level stakeholders, and to follow up with clients
- Comfortable with both the analytical and technical aspects of the job

**Overview of certifications and job requirements**
- Bachelor’s degree in computer science, business data processing or any other relevant field
- In-depth knowledge of a document management system (two years)
- 3 to 7 years of relevant exprience as a Business Analyst
- Ability to create clear and concise documentation and keep it updated
- Knowledge of Microsoft DevOps and Agile development methods
- Knowledge of analysis methodologies
- Bilingual, both spoken and written (English and French)
- Strong knowledge of the MS Office 365 Suite tools

**At BBA, you get many benefits**
- Flexible schedule that combines office presence and telecommuting
- Access to a profit-sharing program for all regular employees
- Growing business with many opportunities
- Generous pension and insurance plan
- A collaborative culture among various departments and with our operations clients
- Agility and listening: your ideas are transformed into concrete initiatives

**About BBA**
For over 40 years, we’ve been pushing the boundaries of engineering to serve our clients in the Energy and Natural Resources sector. At BBA, we develop innovative, flexible and sustainable solutions, from strategy to execution.
BBA is one of Canada’s leading private consulting engineering firms, focused on practice (PCB), with a network of 15 offices. Our teams work closely to deliver projects that shape tomorrow’s industry at the local, national and international levels.
Our people’s passion and excellence make BBA a Canada’s Best Employer and one of Canada’s Best Managed Companies.
We have unique talents, and we’re committed to providing a workplace where you can be yourself. Job postings are written in gender-neutral language.
Learn more about us by visiting our LinkedIn page and join the networks of our talent attraction specialists to speak with them directly.

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