Local Dispatcher

5 months ago


Cambridge, Canada Wellington Group of Companies Full time

Local Dispatcher - Cambridge

Wellington Group of Companies, the fastest growing company in the transportation/logistics industry, is seeking a motivated individual looking to grow their career. This position is open to anyone who wants to advance their personal and professional development. This is an excellent opportunity to get your career on the fast track to success with a ton of room to advance in a variety of different positions.

Wellington has an industry leading company culture which has resulted in excellent retention among our staff and fleet of professional drivers. If you want to surround yourself with energetic, competitive, hardworking people who have a passion for success then Wellington is your future home.

**Requirements**:

- Dispatching or Prior Transportation Experience (minimum of 3 years)
- Geographical Experience (within Ontario)
- Experience with Calculating transit times (within Ontario)
- Good Negotiation and analytical skills, demonstrating good judgement
- Ability to prioritize workload, complete tasks and meet deadlines.
- Strong Organizational and Time Management skills
- Strong Communication of English Language (read/write/verbal)
- Attention to detail when completing documentation and providing instructions
- Strong Customer service focus
- Ability to adapt to change in a fast-paced environment
- Ability to work with mínimal supervision, and as a part of a team.
- Experience with Microsoft Office programs
- Reliable mode of transportation to our Cambridge Location

**About the Role**:

- Direct point of contact for drivers in day-to-day tasks, providing clear instructions/directions.
- Scheduling Driver and Monitoring Hours of Service
- Utilize and Maximize Revenue potential on company assets
- Communicate with other departments regarding maintenances, accounting and HR needs.
- Tracking and Tracing (Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures)
- Building Customer Relationships (Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, resolve discrepancies, relaying service failures, organic growth on customer lanes/freight opportunities etc.)
- Building Driver and Carrier Relationships (Productive driver and carrier relationship development, handling and management of difficult situations, etc.)
- Confirm and monitor shipments, including scheduling of future and same day shipments, reacting to any urgent changes and to ensure on-time pickup/deliveries
- Verify accuracy of shipping documents received from shippers
- Communicate and encourage feedback from drivers to optimize routes, and ensure positive relationship with customer.
- Perform clerical duties such as filing, typing, copying, faxing, etc.

**What we provide**:

- Full time day shift position
- Mon
- Friday
- Bi-weekly pay/Direct Deposit
- Bi-annual Performance Reviews
- Benefits (after 90 days of employment/Company pays 50% of monthly premium)
- Excellent company culture with group events and a positive atmosphere.

Reach Mike Zelek and Jessica Mata to discuss our available positions

Pay: $55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call

Ability to commute/relocate:

- Cambridge, ON N3H 4S5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What shift are you available to work Monday to Friday?

**Experience**:

- Dispatching or Transportation Industry: 3 years (required)

Work Location: In person


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