Logistics Co-ordinator

7 months ago

Cambridge, Canada Nu-Era Logistics Inc Full time

Nu-Era Logistics is seeking 2 experienced Logistics Coordinator for this office to help us continue our growth and offer the same high level of service excellence that our company has become known for.

About us
- Nu-Era Logistics Inc. is committed to executing flawless and exceptional transportation service for our clients. Our personal commitment to professionalism and core values will allow us to expand through our shareholders, leading the industry with ethical business transaction each and every time.

We will handle every shipment with the same consideration as our first, and we will strive to exceed client expectations.

Job details

Job responsibilities include:

- Strong understanding of the domestic Canadian and cross border, truckload and less-than-truckload marketplace including routing options, seasonal freight flows and pricing. Monitor industry news and data to proactively respond to developments which can affect our ability to move customer goods.
- Build and maintain solid relationships with contracted carriers and new transportation partners to ultimately ensure competitive pricing and available capacity to reliably cover customer shipments throughout the entire year.
- Provide spot quote pricing to customers and respond to quote requests promptly.
- Regular and proactive telephone and electronic communication with customers to follow-up on and update current load activity and review future shipment needs.
- Ensure that all loads are shipped in the most timely and efficient manner according to documented processes, including selecting the mode of transportation, meeting all contractual requirements, tendering the order for transportation, and tracking the shipment from pickup through delivery.
- Daily communications with dispatchers and drivers to track loads in transit and ensure delivery commitments will be met. : Input shipment details promptly and maintain data entry records with a high level of accuracy.
- Immediately advise customers and management of any shipment delays or issues that have occurred.
- Adhere to all state/provincial, federal and local regulations.
- Meet targeted customer service, on-time pickup and delivery and service quality standards within established cost reduction and freight savings objectives.
- Assist in reviewing and submitting pricing for customer Request For Quotations and bids.
- Provide reports to internal and external customers as required.
- Work with local and company management to effectively and immediately resolve any issues.
- Follow all company policies and procedures.
- Provide suggested changes and input to current policies and procedures that would result in improved customer service and performance.
- Other duties as assigned.

Qualifications and skills:

- 4+ years experience in freight brokerage/logistics coordinating and dispatching truckload and less-than-truckload (LTL) transportation services
- Strong familiarity with container drayage and air freight transport services preferred
- Knowledge of logistics/shipping terms and concepts
- Highly organized with strong attention to detail and ability to solve problems, while also able to manage multiple priorities with a sense of urgency.
- Accurate and timely data entry
- Strong interpersonal and written communication skills
- A ‘can do’ team player able to work independently as well as collaboratively as part of a small team
- Solid computer skills including specialized dispatch and transportation management software, and Microsoft Office software (Outlook, Excel and Word)

We offer a competitive pay and benefits package, paid holidays and vacation and sick leave. Nu-Era Logistics invests in professional, enthusiastic and dedicated staff, and regularly provides opportunities for personal advancement and education. We are committed to enhancing their quality of life by ensuring a positive team atmosphere. Our team members will be advised of the latest innovative transportation solutions, allowing us to provide leadership and counsel to our clients.

IT IS A NU-YEAR, A NU-DECADE, A NU-ERA Join us today

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- LOGISTICS COORDINATOR: 3 years (required)

Work Location: In person

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