Specialist - Payroll, Benefits & Leave

1 month ago

Victoria, Canada PBC Solutions Full time

**Who is PBC Solutions?**

PBC Solutions Ltd. is a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross). Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners Advanced Solutions (which is our information management partner), NTT DATA, and EY.

Starting in the spring of 2023, PBC Solutions will administer **Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health.** HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.

**Position Summary**

**The Specialist, Payroll, Benefits & Leave Administration** (“the Specialist”) is a key member of the PBC Solutions (“PBCS”) People & Culture team. Reporting to the Manager, People & Culture (People Operations Portfolio), the Specialist is responsible for administering a blended Exempt and Union payroll for about 250 employees (and growing). The Specialist administers the PBCS payroll, benefits, leaves and HR transactions using Workday and other associated technologies.

Under the guidance of the Manager, People & Culture (People Operations), The Specialist provides senior administrative support to the People & Culture team, which may also include support with internal / external job postings, maintaining electronic employee files, providing support for People metrics reporting and analytics, and various recurring reports and processes.

This role will provide exposure to many aspects of HR and People Operations, providing for a challenging, dynamic, and excellent career growth opportunity for the incumbent. This role is ideally suited for someone with payroll and benefits administration experience, that may be seeking to expand their career more broadly into Operational HR and is seeking ongoing professional development and opportunities to experience new challenges.

**Primary Duties**

**_Payroll and Benefits Administration_**
- Processes payroll for salaried Exempt staff and hourly Union staff biweekly.
- Administers group benefits plan enrolment, changes, and maintenance for Exempt and Union staff, including reconciliations and remittances via Finance team.
- Develops and maintains documented payroll procedures and processes for knowledge transfer, audit, and other internal purposes.
- Administers Pension Plan contributions (Public Service Pension Plan) using Pension Admin procedures, including recurring cycle reporting, data validation and contribution remittance preparation via the Finance team.

**_Leave Administration_**
- Documents, tracks, and administers employee leaves, including medical leaves (STD, LTD, other) using Workday and other tracking methodologies and established procedures, and in accordance with Policy and the Collective Agreement, where applicable.
- Provides information and guidance to employees seeking leaves, including sharing established policies, procedures and providing guidance to managers on these processes, as needed.
- Report and tracks all leaves, for contribution to People Metrics reporting and analytics and for overall leave management purposes, including return to work planning.
- Provides recommendations and suggestions on how to improve all related processes and procedures for efficiency and effectiveness.

**_People Metrics and Reporting_**
- Maintains employee Workday master data in an accurate manner, to always ensure data integrity and accuracy.
- Develops custom reports and processes, to inform People Metrics reporting and analytics, in collaboration with the Manager, People & Culture (People Operations Portfolio).
- Ensures any people-related data not otherwise tracked in Workday, is tracked effectively and consistently for reporting purposes.
- Develops and maintains detailed work instructions for these processes, for knowledge transfer, redundancy, and audit purposes.

**_HR Transactions & HR Systems_**
- Maintains employee master data within Workday, including processing employee movement, org changes, salary / wage maintenance, employee separations and new employee onboarding, in collaboration with other People & Culture team members.
- Ensures Workday updates are maintained, and data is accurate and complete, in collaboration with their manager.
- Supports audit processes by tracking procedures, processes and ensuring data integrity and accuracy is maintained.
- Documents all procedures and processes and creates job aides and other supporting materials for redundancy and training purposes.

**_General Administration_**
- Provides senior level, general administrative support to the People & Culture leadership team, in areas such as coordinating events, schedules and supporting projects as assigned.
- Responds to employee inquiries related to payroll, benefits, and leaves by providing accurat

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