Education Manager

1 month ago


Kingston, Canada Queen's University Full time

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
Job Summary

The Department of Family Medicine (DFM) is responsible for the organization and delivery of family medicine training of both undergraduate and postgraduate Queen’s learners. It is a major contributor to the undergraduate and postgraduate training program in the School of Medicine. Postgraduate training at Queen’s Family Medicine consists of a two-year core program modelled after the College of Family Physicians of Canada (CFPC) “Triple-C” Curriculum model (Comprehensive Care, Continuity of Care, and Learning Centred in Family Medicine). Within a rapidly changing context, and with a decade of experience of Competency Based Medical Education (CBME), DFM has a proven track record as a leader in medical education.?

Reporting to the Associate Director of Education the Education Manager provides management and leadership support to the department of family medicine educational programs. The incumbent will manage staff, facilitate strategic decision-making, analyse information, provide advice to internal and external partners and prepare presentations, and reports. This position will be required to work occasional evenings and weekends.
**Job Description**:
**KEY RESPONSIBILITIES**:

- Oversee the development of a variety of projects for the Department of Family Medicine. This includes establishing, monitoring and communicating project timelines and milestones for all projects undertaken.
- Represent department by leading several committees and working groups, which involves establishing annual work plans, preparing meeting material, attending meetings, serving as a resource for the groups and assigning action items for follow up.
- Facilitate strategic decision-making, determining and developing annual, long-term targeted & measurable business plans, allocation of resources and new initiatives, liaising with external and internal key partners.
- Develop short and long-term project planning documents and communications to various audiences.
- Coordinate communication and action plans to facilitate projects, as well as maintain working relationships with partners.
- Takes the lead in developing strategies to collect, organize, model and analyse information from a variety of different sources and put the information into actionable project plans.
- Maintain and implement project plans for educational development and faculty support for all education programs in the DFM.
- Develop and track budget plans financial feasibility assessments including preparing short term budgets and forecasts for projects to support current & long-range planning.
- Work with leadership to collect data and create reports to support the accreditation processes for family medicine educational programs.
- Build a network of relationships with other units within the University including the PGME and UGME offices, as well as other medical departments to ensure timely approvals and implementation of new programs.
- Develop and maintain detailed knowledge of University policies and procedures, hierarchy and protocols, as they relate to new program development, in order to ensure meetings, events, etc. are prioritized accordingly.
- Manage performance by establishing performance standards, reviewing, and evaluating performance, and providing ongoing feedback to Program Coordinators for each site. Ensure Formal evaluation of performance at the end of the probationary period, and formal performance reviews on an ongoing basis are done.
- Investigate, addresses, and resolve HR relations issues, including making disciplinary and discharge decisions.
- Ensure compliance with Government and University standards concerning human resources.
- Assess staff training and development needs and ensure that employees receive orientation and training to improve and sustain performance. Support and encourage individual career/professional development.
- Investigate, address, and resolve labour relations and disciplinary matters including performance, and make decisions or effective recommendations on suspensions, discharges, and dismissals.
- Determine professional development and professional resources for educational staff. Ensure employees receive the proper training required to achieve and maintain successful performance.
- Undertake other duties as required in support of the Associate Director of Education and the Department.

**REQUIRED QUALIFICATIONS**:

- University degree in public administration, education, or related field combined with over 5 years of academic program development or similar experie



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