Student and Program Advisor

2 months ago

Calgary, Canada SAIT Polytechnic Full time

SAIT's School of Hospitality and Tourism is consistently recognized as one of the best hospitality schools in the world. We are proud to be the only institution in Canada to hold a Top 50 hospitality school ranking with both CEOWORLD Magazine and QS University Rankings.

Our prestigious reputation has been built on our progressive curriculum, strong relationships with industry and our unparalleled approach to applied education.

The Opportunity

The School of Hospitality and Tourism (H&T) is proud to be ranked as both as the number one hospitality school and number one culinary school in Canada, and #18 in the world. Reporting to the Assistant to the Deans and Administrative Team Lead, and collaborating with the academic leadership team within the School of Hospitality and Tourism, we are currently recruiting for a Student and Program Advisor to assist current and prospective students with defining, planning and achieving their educational goals. The Advisor supports a learning environment that ensures inclusivity and access for all learners and provides guidance, advocacy and support to student learning and development, and endeavors to build and nurture transformational relationships with students to support student success. This role also provides integral support to Academic Chairs who champion all aspects of academic experience within the school.
Our school is proud of our ranking and this success is founded upon four things:

- Our world-class and incredibly passionate faculty and staff.
- Our strong programs, guided by industry and rooted in the human and practical skills our students need to succeed.
- Our deep commitment to immersive and real-world learning; and
- Our alumni who continue to make extraordinary impact as professionals, leaders, and entrepreneurs.

With an entrepreneurial and innovative spirit, the school trains approx. 1,800 students each year, year-round in addition to operating hotel practicums, live-classroom food and beverage venues and North America’s only student-run travel centre, Destinations. Add continuing education, corporate training, and research to the mix, and you’ve got a one-of-a-kind school that attracts top talent from around the world.
Working collaboratively with the school leadership team, faculty, staff, SAIT community and industry, you will help us on our journey to become recognized as one of the world’s preeminent schools in hospitality, tourism, and culinary arts education. Student success is the bedrock of our success, and as such you will be a champion of student experience, program excellence and innovation.
The Role
Student Progression and Timely Completion
Advise applicants, current students and other interested parties with regard to admission requirements, course content, fees, graduation requirements, student loan requirements, student awards, accommodations, and the transferring of post-secondary credits
Incorporate preparation, facilitation, documentation and assessment of advising interactions in guiding students to become successful, resilient and independent learners
Support students with clear course mapping/planning to help them navigate their learning journey and time at SAIT
Student Employment Planning and Development
Advise students on employment opportunities and careers within the program and direct students to internal and external resources for personal and professional development
Guide students building a resume, interview skills and job searching
Provide support and guidance to students as they complete their internship work experience as part of their Work Integrated Learning journey

Academic Administration
Create reports and provide analysis of student data to aid academic chairs with program decisions
Maintain databases for instructor teaching hours. Compile reports for academic chairs, dean and financial analyst
As a member of the school administration team, provide support and collaborate as needed with the administration team

School Events and Activities
Work with academic chairs on recruitment, onboarding and retention initiatives
Provides school and campus tours to prospective students to showcase our labs and live operation facilities
Attend/coordinate internal and external events including information sessions, open house and orientation events
Provide information sessions at High Schools to perspective students
Position may require out of town work in day trips to 1-3 week stays

Qualifications, Experience & Skills

Qualifications, Certifications & Experience
Minimum of two years relevant experience in academic advising, planning or counselling
Strong knowledge of post-secondary education programming, environment, policies and procedures
Preferred undergraduate degree in relevant discipline (education) is an asset
Experience working in hospitality is preferred
Equivalent combinations of education and experience may be considered
Demonstrated computer literacy; Intermediate to advanced proficiency with Microsoft 36

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