IT Support Specialist
3 weeks ago
**Title**: IT Support Specialist
**Location**: Ontario
**Type**: Full-time
**Salary**: $55,000
**Closing date**: March 1, 2023
**Vacation**: 2 weeks
Position overview/ Aperçu du poste
This role will be the first line contact for implementation and management of quality IT services that meet the needs of the organization and clients. This role ensures the optimal use of hardware and software technologies, enhancing hardware performance with upgrades, install, coordinate, troubleshoot, and support external and internal clients with systems and software needs.
CCDI Consulting is managed by professionals who have practical workplace inclusion, diversity, equity, and accessibility (IDEA) experience in a variety of industries and sectors. It leverages its transformative methodology, utilizes data-powered inquiry, and employs a unique integrated organizational management approach to address workplace IDEA challenges.
**Responsibilities**:
IT Support Services - 80%
- Provide level 1 technical support to CCDI consulting employees over the phone, in-person (local office) and remote within the SLA.
- Escalate level 2 and higher IT issues to reporting manager as appropriate.
- Set up user accounts and train employees on new or upgrades made to hardware and software programs.
- IT onboarding/offboarding of the employees (includes associates & contracts) of CCDI Consulting.
- Track and maintain inventory of assets that are assigned/unassigned to employees and office space.
- Create, manage, maintain, and update documentation.
IT Team support - 20%
- Support team with client deliverables where needed.
- Assist team members with other IT concerns
Qualifications Required
- Bachelor’s degree in computer science, information technology or related
- Experience in IT support or service
- Proficiency in IT helpdesk software such as JIRA
- Ability to determine IT needs and train end-users
- Strong Interpersonal and communication skills to support non-technical employees.
- Experience in hardware/software maintenance and Incident management
- Experience in documenting and maintaining IT processes and procedures
- Additional certification in ITIL, Microsoft Admin, Azure, or related field
- Understanding of software development life cycle (SDLC)
CCDI Consulting is an inclusive workplace dedicated to accessibility. Please let us know if you require any accommodations.
If you don't meet all the requirements but still feel you should be considered for the role please tell us why in the section provided.
-
IT Support Specialist
2 months ago
Toronto, Canada Selrhub It Solutions Full time**Responsibilities**: - Provide technical support to users regarding computer hardware, software, and network-related issues. - Troubleshoot and resolve hardware and software problems in a timely manner. - Install, configure, and maintain computer systems and peripherals. - Set up and manage user accounts and access permissions. - Perform system upgrades...
-
Bilingual Talent Acquisition Specialist
2 weeks ago
Toronto, Canada Campus Support Full time**Position Job **Title**:Bilingual Talent Acquisition Specialist****: - **Reports To**:National Director of Talent Acquisition - **Location**:Toronto, ON - **Salary**:$55K - $60k + bonus + comprehensive benefits package - **Status**:Full time permanent, **hybrid** **ABOUT US** *** Campus Support is a centralized service center that supports its clients in...
-
IT Support Specialist
2 weeks ago
Toronto, Canada Starport Managed Services Full time**Job Summary** **Responsibilities** - PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting - VMware, Hyper-V, Datto, Veeam, Azure and AWS - security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation,...
-
IT Support Specialist
2 weeks ago
Toronto, Canada Trooh Full time**IT Support Specialist** Toronto Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sought-after locations. As leaders in audience targeting, we have built scale and impact through our Campus and...
-
IT Support Specialist
4 weeks ago
Toronto, Canada Bialik Hebrew Day School - Viewmount Branch Full timeIT Support Specialist Bialik Hebrew Day School seeks an IT Support Specialist position to work in our busy IT Department. This is a full-time position that may be offered on a permanent or temporary contract basis, subject to the satisfactory conclusion of a three-month probationary period from the date of commencement of employment. The IT Support...
-
IT Support Specialist
3 weeks ago
Toronto, Canada Bialik Hebrew Day School - Viewmount Branch Full timeIT Support Specialist Bialik Hebrew Day School seeks an IT Support Specialist position to work in our busy IT Department. This is a full-time position that may be offered on a permanent or temporary contract basis, subject to the satisfactory conclusion of a three-month probationary period from the date of commencement of employment. The IT Support...
-
IT Support Specialist
2 weeks ago
Toronto, Canada Nuspark Inc. Full timeWe are looking for an experienced **IT Specialist** to join our team, who will be responsible for the effective operation of information technology (IT) services and support across the organization. **Why Join Rychiger Canada Inc.O/A Nuspark?** Rychiger Canada Inc. converts complex engineering designs into flexible, real-world solutions. We design and...
-
IT Support Specialist
3 weeks ago
Toronto, Canada AptPay Inc Full time**Roles & Responsibilities** - Install, configure, and maintain computer hardware (laptops, desktops) and printers. - Install and configure computer software and upgrades. - Manage MDM and In-tune - Create/maintain user accounts in Active Directory infrastructure. - Maintain all user/departmental access to various files/folders on our file server. - Maintain...
-
IT Support Specialist
3 days ago
Toronto, Canada Nuspark Inc. Full timeWe are looking for an experienced **IT Specialist** to join our team, who will be responsible for the effective operation of information technology (IT) services and support across the organization. **Why Join Rychiger Canada Inc.O/A Nuspark?** Rychiger Canada Inc. converts complex engineering designs into flexible, real-world solutions. We design and...
-
IT Support Specialist
7 days ago
Toronto, Ontario, Canada ASSA ABLOY Sicherheitstechnik GmbH Full timeASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing...
-
Account Support Specialist
7 days ago
Toronto, Ontario, Canada United Rentals Full timeUnited Rentals is seeking a motivated and resourceful Account Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The Account Support Specialist will work closely with Account Managers to ensure that all client needs are met...
-
Document Control Specialist
7 days ago
Toronto, Ontario, Canada Atlantis IT group Full timeDocument Control SpecialistToronto,ON REMOTEContractResponsibilities: Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices. This includes creating and updating documents such as design control plans, design history files, and...
-
Document Control Specialist
7 days ago
Toronto, Ontario, Canada Atlantis IT group Full timeROLE - Document Control SpecialistLOCTION - Ontario, Canada,REMOTEContractJD:Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices.This includes creating and updating documents such as design control plans, design history files, and...
-
IT Client Support Specialist
3 weeks ago
Toronto, Canada Ontario Securities Commission Full time**IT Client Support Specialist** **Information Services Branch** **Permanent, Full-time** **File #22-183** The **Ontario Securities Commission (OSC)** is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission’s...
-
Customer Support Specialist
4 weeks ago
Toronto, Canada Emson Creative Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
-
IT Support Specialist
2 weeks ago
Toronto, Canada Sinclair Interplanetary by Rocket Lab Full time**Why Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that access is now a reality thanks to Rocket Lab. Our team is 1,100 people strong and we're adding to it every week....
-
Fah/ebs Platform Specialist
3 weeks ago
Toronto, Canada Atlantis IT group Full time**Role: FAH/EBS Platform Specialist** **Location: Toronto, ON** **Duration - Long Term** **Role**: 1.Extensive experience with E-Business Suite to holds overall accountability for technical delivery and implementation of projects involving installation, configuration and support 3. Provide production and user acceptance testing support to complex...
-
IT Support Specialist
7 days ago
Toronto, Ontario, Canada Starport Managed Services Full timeJob SummaryResponsibilities PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting VMware, Hyper-V, Datto, Veeam, Azure and AWS- security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation, configurations and...
-
Messaging Specialist
2 weeks ago
Toronto, Canada Atlantis IT group Full time**Title: Messaging Specialist** **Location: Toronto, ON****: - Remote/Hybrid** **Duration: Long Term** **Description: - ** **MANDATE**: **ACCOUNTABILITIES**: Delivers a highly available and stable messaging services environment Participates in assigned projects following effective requirements, design, development and implementation processes Analyzes...
-
IT Client Support Specialist
7 days ago
Toronto, Ontario, Canada Ontario Securities Commission Full timeIT Client Support SpecialistInformation Services BranchPermanent, Full-timeFile #22-183The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario's capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission's mandate is to provide protection...