![Nova Truck Centres](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
1 month ago
**Nova Truck Centres**, a division of Nova Enterprises Limited, is a Freightliner and Western Star dealership with five locations across Nova Scotia. Recognized as an Employer of Choice by the Trucking Human Resource Sector Council Atlantic, we are a dynamic company with exciting opportunities in a fast paced business.
**Position Profile**:
The Service Advisor is responsible for ensuring a superior customer experience, scheduling repair appointments, recording the condition of trucks and completing write ups indicating the type of work needed. This position is based in Dartmouth in the evening shift - 4.00PM - 12.00PM
**Responsibilities**:
- Schedule work into the shop via telephone and customer direct contact, record the condition of the truck, and complete write up indicating the type of work needed based on initial Standard Repair Times.
- Interact with customers as dictated by day to day business and dealing with customer challenges as they arise.
- Review parts that are ordered in and schedule the trucks in to have the parts installed on a daily basis.
- Review and close repair orders daily.
- Post cash sales and process invoices.
- Responsible for helping the department reach its profit goals.
- Check for recalls and determine appropriate payment type.
- Follow up with customers on purchase order/Invoice/documentation issues.
- Reviews warranty status prior to creation of repair order
- May be required to fill in for other employees as required.
**Education, Experience & Skills**:
- Post-secondary education in a relevant field.
- Previous experience in a service department of an auto or truck dealership preferred.
- Proven customer service skills including the ability to deal with customers on their issues with service or parts.
- Demonstrated problem-solving and analytical skills.
- Proven computer knowledge; ability to learn in house programs; MS Excel experience is a requirement.
- Strong listening and verbal communication skills are required.
- Must possess the ability to make independent decisions when circumstances warrant.
- Positive customer focused attitude.
- Willingness to pursue self-development courses applicable to the job.
**Join our Team We offer**:
- Competitive compensation
- Comprehensive health benefits plan
- Company matching RRSP program
- Industry focused training
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: One location
We have other current jobs related to this field that you can find below
-
Service Advisor
3 weeks ago
Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time**Service Advisor** Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 **Job description** Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership,...
-
Service Advisor
4 weeks ago
Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time**Service Advisor** Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 **Job description** Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership,...
-
Service Advisor
1 month ago
Truro, Canada Hollis Ford Full timeWould you like to be recognized as a professional service advisor representing the country’s leading automotive manufacturer? If so, we would like to talk to you. Our service team earn an excellent income and enjoy the benefits of working with a successful and progressive dealership. If you are currently a professional in automotive service, we’d like...
-
Service Advisor
2 weeks ago
Truro, Canada Go Powersports Limited Full timeGo Powersports Ltd. is growing and requires a personable and motivated **SERVICE ADVISOR** for their Collingwood Corner Location ! As a **SERVICE ADVISOR **for Go Powersports Limited, you will be responsible for managing the service & maintenance of new & used customer units, while delivering superior customer service **Service Advisor Duties &...
-
Automotive Service Advisor
1 month ago
Truro, Canada Zacks Auto Sales Full timeOur **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The **Service** **Advisor** will also advise customers on other available services, book appointments, and...
-
Service Advisor
2 weeks ago
Truro, Canada Blaikies Dodge Chrysler Full time**Service Advisor Needed at Blaikies Dodge** Blaikies Dodge is looking for a great relationship builder, with solid customer service experience, that is also up for the challenge of finding a new level of automotive service experience for our customers! We are apart of the MotorHub Automotive Group, a collection of automotive dealerships in Nova Scotia...
-
Service Advisor
1 week ago
Truro, Canada Century Auto Group Full time**Job description** **Job description** Century Honda in Bible Hill, N.S. is seeking a successful, enthusiastic, team oriented Service Advisor to join our team. We have great service teams, high traffic locations and leading brands in the automotive industry. We take a great deal of pride in the reputation that we have built and in being a progressive and...
-
Service Advisor
2 weeks ago
Truro, Canada A-1 Tire Full time**A-1 Tire is seeking a full time Customer Service Representative/Service Advisor for our Truro location.** **Tire and Auto experience required** **ALL APPLICANTS MUST CURRENTLY BE LIVING IN NOVA SCOTIA** **The Service Advisor** works closely with the Branch Manager to keep operations running seamlessly. The Service Advisor is responsible for the full...
-
Service Advisor
4 weeks ago
Truro, Canada Mackay's Truck & Trailer Center Ltd. Full timeService Advisor Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 Job description Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership, with...
-
Service Video Advisor
4 weeks ago
Truro, Canada Vantage VW Full timeSteele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Destination of Choice for Everything Auto” for employees and customers alike. **Vantage VW is seeking a Service Video Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...
-
Service Advisor
4 weeks ago
Truro, Canada Copia HR Professional Services Limited Full timeOverview: We are seeking a Service Advisor to join our team. As a Service Advisor, you will be the liaison between our customers and service technicians, ensuring an exceptional customer service experience. **Responsibilities**: - Greet customers and assist them with their service needs - Listen to customers' concerns and accurately document issues -...
-
Automotive Service Advisor
4 weeks ago
Truro, Canada Truro Toyota Full timeWe are looking an experienced **Service Advisor** to join our Truro Toyota team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...
-
Automotive Service Advisor
1 week ago
Truro, Canada Pye Automotive Full timeWe are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...
-
Automotive Service Advisor
3 days ago
Truro, Canada Pye Chevrolet Buick GMC Limited Full timeWe are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...
-
Blaikie's Service Advisor
3 weeks ago
Truro, Canada Blaikies Dodge Chrysler Full time**Service Advisor Needed at MotorHub Automotive Group**: MotorHub Automotive Group is looking for a great relationship builder, with solid customer service experience, that is also up for the challenge of finding a new level of automotive service experience for our customers! MotorHub Automotive Group is a group of automotive dealerships in Nova Scotia...
-
Automotive Service Advisor
4 weeks ago
Truro, Canada Pye Automotive Full timeWe are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...
-
Truro, Canada Nova Scotia Health Authority Full time**Req ID**:178554** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:PS Compensation & Benefits EZ/NZ/WZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status**:Management/Non Union** P**osition** **Posting Closing Date**:24-Apr-24** Nova Scotia...
-
Client Service Advisor
3 weeks ago
Truro, Canada Group HCIB Full timeThe Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both...
-
Service Advisor
3 weeks ago
Truro, Canada Pye Chevrolet Buick GMC Limited Full timePye Chevrolet Buick GMC Limited is looking for a Service Advisor/Appointment Coordinator. We’re an evolving company that provides safe and reliable vehicles to people in surrounding communities. As a Service Advisor/Appointment Coordinator, you will be one of the primary points of contact for customers when booking their service appointments and checking...
-
Truro, Nova Scotia, Canada Nova Scotia Health Authority Full timeReq ID:178554**Company: Nova Scotia HealthLocation:Northern Zone, Colchester East Hants Health Centre**Department:PS Compensation & Benefits EZ/NZ/WZ**Type of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Status:Management/Non Union Position**Posting Closing Date:24-Apr-24**Nova Scotia Health is the largest provider of health services in Nova...