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Exam Room Assistant
4 months ago
VILLAGE CAT CLINIC
JOB TITLE: Veterinary Assistant/ Exam Room Assistant
REPORTS TO: Hospital Manager/Managing DVM
SUMMARY: The responsibilities of veterinary assistants vary considerably. Veterinarian assistants assist in the exam room with doctors, assist technicians in the treatment rooms, and maintain cleanliness of each exam room between patients. Veterinary assistants must build positive, professional relationships with clients and staff members. Veterinary assistants must be compassionate and enjoy working closely with patients.
This is in most instances a full time position: scheduled days and hours may vary based on hospital need. Weekend and evening work is possible. This position requires standing for long periods of time and heavy lifting is involved.
GENERAL TASKS:
- Reports for all shifts scheduled.
- Reports on time for each shift.
- Maintains a professional appearance at all times.
- Maintain a friendly demeanor while on the job.
- Ensures that exam rooms, treatment and hospital areas are clean and tidy, maintaining a professional appearance at all times.
SPECIFIC TASKS:
EXAM ROOM TASKS:
- Clean and straighten exam rooms to prepare for incoming patients. Spray disinfectants on exam tables, wipe them clean, and dry them. Remove sources of offensive odors; empty trash if necessary. Check floors, walls, doors, and counters, and sweep and clean them as needed to remove hair, body fluids and dirt.
- Keep all exam rooms fully stocked with supplies including needles, syringes, vaccines, stethoscopes, otoscopes, alcohol, peroxide, etc.
- Promptly get check-ins’ for patients checked-in for appointments when announced by client service specialist and study record so you can greet the client and patient by name and assess the reason for the visit.
- Greet client and patient in a friendly, inviting manner and assist in dismantling the cat carrier in preparation for the veterinarian.
- Collect a history on what the patient is presented for using S.O.A.P. format.
- Lay out and/or set up instruments that doctors will use during ophthalmic, otic, oral, and/or skin examinations, as determined by the patients’ presenting complaints, prior to the doctors’ arrivals in rooms.
- Using aseptic procedures draw up vaccines and/or injections that doctors will administer when confirmed by the doctor
- Dispose of used needles and syringes and other sharp objects as set forth by the practice’s policy and OSHA standards.
- Once patient has been established in exam room and measures are taken and recorded and a history recorded, page a doctor to see the patient.
- Assist the doctor with the exam and any treatment that must be administered.
- Assist with routine exam-room procedures, such as venipuncture’s, skin scrapings, fine-needle aspirates, corneal stains, and ear treatments.
- Effectively restrain patients and ensure the safety of clients and personnel during exams.
- Record doctors’ findings during medical examinations.
- Perform nail trims.
- Accurately enter the invoice using proper the proper codes.
- Answer any questions and educate clients about basic pet care and procedures including nutrition, internal and external parasite control, immunization protocols, and the administration of medications, spay and neuter procedures, behavior and training. Refer questions you cannot answer to appropriate colleagues.
- Follow through with every appointment until doctor has finished with patient and see the client out of the room and to the front desk to where the client service specialist will finish up with obtaining payment checking patient out.
- Assist with euthanasia procedures. Properly handle remains and prepare for burial or cremation following the proper protocol to ensure that patient remains are returned to clients in a timely fashion if cremation is selected.
- Maintain all equipment and make sure it is cleaned regularly and routine maintenance is performed in order to keep it in good working condition.
- Keep pharmacy fully stocked placing items that need replenished on the want list in a timely fashion or notify the hospital manager.
- Keep pharmacy clean and tidy and free from hazards.
- Keep the lab area and fecal sink clean and stocked well with all supplies.
HOSPITAL AND TREATMENT AREA TASKS:
- Nursing-Care Tasks
- Prioritize tasks to maximize clients’ satisfaction and patient’s health.
- Track and use or store comfort items brought by clients for hospitalized patients.
- Keep cages clean and disinfected and place clean, soft bedding in cages as appropriate.
- Prepare meals and feed and water patients as directed by doctors. Note appetite in patient records.
- Maximize patients ‘comfort with a gentle and reassuring manner. Understand that actions that would constitute animal cruelty under state or local laws or the practice’s policies will be grounds for immediate reprimand and/or termination.
- Monitor patients for vomiting, blood, urine, and feces in the cage, water and foo
