Front Desk Associate

2 weeks ago


St Albert, Canada Planet Fitness Franchises Full time

**Front Desk Associate**

**Essential Duties and Responsibilities**:

- Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
- Anticipate member's needs, respond promptly and acknowledge all members
- Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
- Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
- Ability to maintain the cleanliness of the club for up to 50% of the shift.
- Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
- Hands-on experience in accepting payments from customers and give change and receipts.
- Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
- Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

**Minimum Skills**
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making, problem resolution skills
- Self-starter who takes initiative with mínimal direction and supervision
- Comfortable working a flexible rotating schedule
- Superior customer service skills, preferably in the fitness industry.
- Hard working, enthusiastic and energetic
- ** Physical Requirements**: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

**Minimum Qualifications**
- 18 years old or older
- A High School Diploma or Equivalent required
- Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

**Hours **_(Initial training hours may vary as well as when the needs of the facility change.)_**

Monday: 5:00pm - 11:00pm

Tuesday: 5:00pm - 11:00pm

Wednesday: 5:00pm - 11:00pm

Thursday: 5:00pm - 11:00pm

Friday: 5:00pm - 9:00pm

Saturday: 7:00am - 7:00pm

Sunday: 7:00am - 7:00pm

**Benefits**
- Competitive Salary
- Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness_ (Applicable for Full Time positions)_
- Paid Time Off benefits _(Applicable for Full Time positions) _

Planet Fitness is an Equal Opportunity Employer


  • Front Desk Associate

    4 weeks ago


    St. Albert, Canada Planet Fitness Full time

    **Front Desk Associate** - St. Albert, AB | Bellerose Drive **Essential Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. - Anticipate member's needs, respond promptly and acknowledge all members - Provide gracious and efficient telephone service. Calls should be answered...

  • Front Desk Supervisor

    3 weeks ago


    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    Front Office Supervisor As a Front Office Supervisor, you will play a pivotal role in ensuring exceptional customer service and fostering a welcoming environment for all guests. You will supervise front office operations, manage the front desk team, and handle guest relations with a keen sense of empathy and responsiveness. Your primary goal will be to...

  • Front Desk Admin

    2 weeks ago


    St. Albert, Alberta, Canada REAL-R Full time

    REAL-R is looking for a Front Desk Admin as maternity leave contrator role with our Edmonton based flooring company. 2 to 5 years' experience administration experience, including data entry and bookkeeping- experience as a front desk representative answering phones and dealing with walk in deliveries and clients- experience with SAGE, preferrably 2 years.- a...


  • St. Catharines, Canada Planet Fitness -Easy Mile Fitness Full time

    **Who We Are**: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family...

  • Front Desk Supervisor

    2 weeks ago


    St. Albert, Alberta, Canada Holiday Inn Express and Suites St Albert Full time

    Front Office SupervisorAs a Front Office Supervisor, you will play a pivotal role in ensuring exceptional customer service and fostering a welcoming environment for all guests. You will supervise front office operations, manage the front desk team, and handle guest relations with a keen sense of empathy and responsiveness. Your primary goal will be to exceed...

  • Front Desk Agent

    4 weeks ago


    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Frond Desk Agent **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...


  • St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time

    **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...


  • St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time

    **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...


  • St. Catharines, Ontario, Canada Planet Fitness Full time

    Who We Are : At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing Joining the PF...


  • St. Catharines, Canada Planet Fitness Full time

    Who We Are : At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...


  • St. Catharines, Ontario, Canada Planet Fitness - Easy Mile Fitness Full time

    Who We Are:At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growingJoining the PF family means...


  • St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time

    Who We Are:At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!Joining the PF family...

  • Front Desk Agent

    2 weeks ago


    St. Albert, Alberta, Canada Holiday Inn Express and Suites Full time

    Full Job DescriptionPOSITION TITLE:Front Desk AgentDEPARTMENT:Front DeskREPORTS TO:Front Office Manager General Manager***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and...


  • St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual...

  • Front Desk Agent

    3 weeks ago


    St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time

    **We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...

  • Front Desk Agent

    4 weeks ago


    St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time

    **We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...

  • Customer Service

    4 weeks ago


    St. Catharines, Canada The UPS Store Full time

    The UPS Store located inside Walmart located at 420 Vansickle Rd. St. Catharines, ON is looking to hire a **full-time** Customer Service/Front Desk Associate. **Ready to Sponsor applicant.** The individual must be responsible to handle front desk duties which include photocopying, faxing, shipping, printing. Requirements for this position are: Must have...


  • St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Frond Desk/Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest...

  • Front Desk Agent

    2 weeks ago


    St. Albert, Alberta, Canada Best Western PLUS The Inn at St. Albert Full time

    We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join the...


  • Prince Albert, Canada Travelodge Prince Albert Full time

    We are looking for a pro-active, positive, and professional front desk agent to join our team! Responsibilities and Duties: - Manage adjustments or modifications to reservations based on guest requests and needs. - Ensure that guest arrival and departure is performed in a friendly and professional manner with efficient cash and card handling. - Handle...