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Front Desk Receptionist
3 weeks ago
We are looking for a pro-active, positive, and professional front desk agent to join our team
Responsibilities and Duties:
- Manage adjustments or modifications to reservations based on guest requests and needs.
- Ensure that guest arrival and departure is performed in a friendly and professional manner with efficient cash and card handling.
- Handle cancellation and related cash or card transactions.
- Answer the switchboard in a courteous and caring manner. Set wake-up calls, transfer calls and take and relay messages.
- Accurate end of shift cashier reporting with the ability to troubleshoot.
- Professionally handle and resolve guest complaints and claims.
- Maintain front desk area and lobby tidy, clean and presentable.
- Ensure the security of keys and mails.
- Assist guests with special needs.
- Qualifications and Skills
- Great customer service
- Front Desk Experience is a must.
- Knowledge on the use of Opera is preferred
- Strong computer skills
- Strong cashiering and reporting skills
- Fast learner
- Problem solver
- Ability to muti-task in a fast-paced, busy environment.
Availability: Weekdays, Weekends, Holidays
**Job Type**: Part Time, Casual
If you believe that you are what we are looking for, bring in your resume.
**Job Types**: Part-time, Casual
**Salary**: From $14.00 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Prince Albert, SK: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: One location
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