Host - Salt & Ash

6 months ago

Halifax, Canada Salt + Ash Full time

**Company Description**
We pride ourselves on using quality, local ingredients to deliver simply prepared dishes that showcase the best of Nova Scotia. Chef Kayla Nelson’s approachable menu of comforting, rustic, and hearty dishes with a touch of coastal flair offers something for everyone, from wood-fired pizzas and an impressive array of grilled and smoked meat and seafood, to unique brunch dishes and late-night snacks. At Salt + Ash, there’s no greater joy than having our guests sink their teeth into a lip-smacking burger, succulent piece of fried chicken, a perfectly-charred pepperoni pie or crispy fish and chips made fresh to order.

**What's in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B and Freehand locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

**Core Values**:

- You are passionate and articulate about food and beverage
- You value relentless innovation and kick-ass creativity
- You value positivity, honesty and respect
- You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

**The Day to Day**:

- Effectively manage reservations and walk-ins to maximize seating capacity.
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their table, engage them in conversation and seat them accordingly.
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs as well as special requests for birthdays, anniversaries etc.
- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
- Know all table numbers and maintain awareness of which servers are in each section.
- Maintain the cleanliness of assigned areas by completing checks regularly throughout shift
- Follow all food safety standards and systems.
- Other duties as assigned or required.

**Qualifications**
- Previous experience in a customer service position
- High attention to detail
- A Degree/ Diploma in Hospitality or in pursuit of desirable
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum

**Additional Information**
At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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