Fh-host
2 weeks ago
About Freehand Hospitality
Freehand Hospitality operates several unique chef-driven restaurants and bars in the Queen’s Marque district on the Halifax waterfront including, Mystic, ToriDori, Drift, Bar Sofia, Café Lunette, Peacock, Daryâ, and Salt + Ash. Freehand's diverse portfolio showcases a wide array of cooking styles—from upscale Maritime dining to casual Latin fare—along with warm and genuine hospitality.
We pride ourselves on using quality, local ingredients to deliver simply prepared dishes that showcase the best of Nova Scotia. Chef Kayla Nelson’s approachable menu of comforting, rustic, and hearty dishes with a touch of coastal flair offers something for everyone, from wood-fired pizzas and an impressive array of grilled and smoked meat and seafood to unique brunch dishes and late-night snacks. At Salt + Ash, there’s no greater joy than having our guests sink their teeth into a lip-smacking burger, succulent piece of fried chicken, a perfectly charred pepperoni pie or crispy fish and chips made fresh to order.
**Job Description**:
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
**What you will do**:
- Effectively manage reservations and walk-ins to maximize seating capacity.
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their table, engage them in conversation and seat them accordingly.
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs as well as special requests for birthdays, anniversaries etc.
- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
- Know all table numbers and maintain awareness of which servers are in each section.
- Maintain the cleanliness of assigned areas by completing checks regularly throughout shift
- Follow all food safety standards and systems.
- Other duties as assigned or required.
**The person we are looking for has**:
- Full availability
- Previous experience in a customer service position
- High attention to detail
- A Degree/ Diploma in Hospitality or in pursuit is an asset
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
What’s in it for you?
- Comprehensive extended Health & Dental benefits
- Employee Assistance Program
- 50% dining discount at Freehand locations
- Employee Referral Program
A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you
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