Medical Office Administrative Assistant

2 weeks ago

Burlington, Canada Burlington Family Health Team Full time

**1.0 FTE contract Administration Assistant**

**Commencing January 2024 to January 2025**

**Reports to**:
Executive Director

**Position Summary**:
Supporting a team of Physiotherapists and other Allied Health Professionals, the Administration Assistant is typically the first point of contact for our clients. As such, they represent the Burlington Family Health Team in a professional and knowledgeable manner. They are patient focused with a strong understanding and motivation for customer service. Diplomacy, tact and problem solving are key attributes for this position.

**Key Responsibilities**:

- Receives referrals electronically and schedules client appointments in accordance with program guidelines
- Reports statistical data related to the programs
- Maintain patient demographics by obtaining, recording and updating personal information
- Supporting the office environment by monitoring office supplies and equipment
- Provides administrative support to the team

**Qualifications**:

- Minimum one-year experience in a receptionist or administrative role
- Strong customer service skills
- Excellent communication skills, oral and written
- Proficient with EMR system and Microsoft Office
- Strong time management and organizational skills and the ability to multi-task in a fast pace work setting
- Excellent problem-problem solving skills
- Work well as a member of an interdisciplinary health care team
- Knowledge of, and adherence to Personal Health Information Privacy Act

**Education**:

- Post secondary diploma in Office Administration or equivalent education and experience

**Experience**:

- 1-2 years of experience in an administrative role, preferably in a medical setting

**To Apply**:
**Job Types**: Full-time, Fixed term contract

**Salary**: $18.00-$21.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burlington, ON L7R 4E2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person

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