Customer Service Specialist

2 months ago


Vancouver, Canada Easy Intimates Ltd. (Understance) Full time

We are a lingerie retailer based in Vancouver. We are looking for a **Customer Service Specialist** to join our team.

IG: understance_

Except for in-person training and occasional office meetings, this role is fully remote.

**Requirements**:

- 3+ years of customer service experience preferred, ideally in the apparel industry
- Familiarity with Sprouts in regards to social media
- Familiarity with Shopify
- Additional languages is a plus (especially French, Spanish, or Mandarin Chinese)
- Good communication, comprehension, and listening skills
- Ability to multi-task, prioritize, and manage time effectively

Pay: $45,000.00-$50,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Every Weekend
- Monday to Friday

**Experience**:

- customer service: 3 years (preferred)

Work Location: Hybrid remote in Vancouver, BC



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