Assistant Property Manager

7 months ago

Winnipeg, Canada BentallGreenOak Full time

**Assistant Property Manager**

**Winnipeg, MB | One Lombard Place**

**Who We Are**: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

**The Opportunity**: Located in Winnipeg and reporting to the Property Manager, the Assistant Property Manager is responsible to provide support for all aspects of day-to-day property management activities for buildings in the portfolio.

**What You Will Do**:

- Provide support to the Senior Property Manager as directed. Focus on maintaining the day to day operation of the portfolio to BentallGreenOak standards, ensuring tenant satisfaction and creating operating efficiencies.
- Assist with/prepare annual budgets including data input and compilation of final package.
- Prepare monthly/quarterly owners reports, including analysis of financial statements and variance reports.
- Manage property budgets, review invoices, and ensure payments are made within applicable timelines.
- Monitoring of lease related payments (i.e. progress billing on work orders, tenant allowances, etc.).
- Tender and administer all service contracts as directed.
- Assist with insurance and appraisal tours as directed.
- Conduct regular building and vacant space inspections.
- Liaise with tenants, including issues related to parking, slip and falls and MPI claims.
- Oversee functions relating to daily correspondence and escalation and recovery letters.
- Maintain tenant welcome kits and tenant manuals.
- Assist tenants to obtain an occupancy permit from the City of Winnipeg, when necessary.
- Oversee bi-annual tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review survey responses, analyzing trends and concerns.
- Maintenance and updating of tenant contact information, for timely collection and recording of tenant insurance certificates.
- Assist with tenant events and tenant appreciation initiatives as directed.
- Complete quarterly tenant newsletter.
- Assist with Sustainability initiatives including ForeverGreen, BOMA BEST and Earth Award submissions as applicable.
- Embrace and pro-actively support BentallGreenOak's culture of environmental sustainability, and corporate and social responsibility.
- Other duties as directed.

**Who You Are**:

- 3+ years of related experience.
- General accounting knowledge.
- Post-secondary business related education preferred.
- RPA, FMA designation or post-secondary or undergraduate courses in property management are an asset.
- Relationship Skills - Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships;
- Organizational/Multi-Task Skills - Ability to allocate one’s time effectively and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate.
- Decision Making Skills - Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
- **Police Clearance** - A criminal verification check is required for employment.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

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