Front Desk/customer Service Representative
5 days ago
Oxygen Yoga and Fitness is the fastest growing Yoga and Fitness studio in Canada. Born on Canada’s West Coast in 2011, within a short period has doubled studios year after year. In 2023, there are over 100 studios across Canada and now in the U.S.A.
Modern, revolutionary, and boutique - Oxygen Yoga and Fitness offers a variety and unique classes in our hot studio for all fitness levels.
**Oxygen Yoga and Fitness is hiring for a** _permanent _**part-time position (approx. 12 to 15 hrs. per week) for Front Desk/Customer Service, with minimum 1 years’ experience.**
**RESPONSIBILITIES OF THIS POSITION INCLUDE THE FOLLOWING**:
- Following and understanding Oxygen's sales processes. The main focus of this position is member engagement and promoting and selling memberships to new members, renewing or up-selling memberships to current members;
Conducting orientation and tours of the studio;
- Schedule and member profile management;
- Daily digital communications with new clients who have visited the studio and existing members;
- Knowledge of Oxygen’s pricing and sales promotions;
- Cleaning and maintenance of studio;
- Social media content creation and management;
- Additional duties as required.
**YOUR CONTRIBUTION TO THE TEAM SHALL INCLUDE**:
- Creating strong, lasting rapports with members, customers, and staff;
- Handling all new and existing member purchases and handling memberships and all inquiries;
- Represent the studio in a professional manner, welcoming all members and guests.
**WHO ARE WE LOOKING FOR**:
- High-energy, bubbly, personable, positive, and confident personality with front desk and sales/customer service experience;
- A multi-tasker with impeccable organizational skills;
- Mindbody knowledge an asset;
- Knowledge of social media and content creation an asset.
**We thank all applicants. Only those selected for an interview will be contacted.**
**Job Types**: Part-time, Permanent
Pay: $17.20-$17.50 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Wellness program
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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