Project Administrator/administrative Assistant

5 months ago

Langley, Canada Kingspan Insulated Panels Full time

Overview:
At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

**_ Ready to be part of our team?_**

**_ We are looking for a Project Administrator (Administrative Assistant) for our _**
**_ENTER LOCATION _**
**_office_**

**Summary**:Responsible for ensuring customer satisfaction through order processing. Assists the Customer Excellence team regarding such matters as order entry, cut list entry, peer check.**: Responsibilities:
**Essential Duties**:

- Work collaboratively with Customer Excellence team to ensure the highest levels of customer satisfaction are maintained.
- Support Project Coordinators and Project Managers for order processing activities.
- Responsible for entering new orders, add orders, and warranty orders as required.
- Enter project cut lists as required.
- Create credit documents as required.
- Provide order entry review (peer-check) as required to support the team.
- Provide support to maintain all project information and documentation.
- Responsible for supporting the Project Managers and Project Coordinators during the project lifecycle.
- Learn customer excellence processes and tools and support customer requirements.
- Prepares documents including customized reports and correspondence.
- Updates various databases as required including Salesforce.
- Maintain schedules and others reports to track project deliverables, dates, and monitor deadlines.
- Respond to daily customer calls providing project updates and handling customer needs in a confident, professional manner.
- Maintain job order files, ensuring all pertinent paperwork is sent to and received from customers, following up as necessary.
- Formulate/maintain departmental Excel spreadsheets and reports.
- Create professional written correspondence to customers, both internal and external.
- Ensure all project close-out documents are sent to customers.
- Perform other duties as assigned by the Customer Excellence Supervisor.

Qualifications:
**Education/Experience**:

- Experience in a Production or Manufacturing Environment preferred.
- High School Diploma; College preferred.
- Ability to assist with multiple projects under tight deadlines while dealing with the stress of a fast-paced environment.
- Excellent time management, organizational and follow-up skills.
- High degree of accuracy and meticulousness about details.
- A proactive personality with high energy, self-motivation, and strong decision-making skills.
- Willing and able to work overtime as needed.

**Computer Skills**:

- SAP or other equivalent ERP SAP experience a plus, but not a requirement.
- Salesforce experience a plus.

**Other Skills and Requirements**:

- Strong interpersonal skills with a positive work ethic.
- Good to excellent spelling, grammar, and written communication skills.
- Excellent telephone and oral communication skills.

**Physical Demands**:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Employment Disclaimer:
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short and Long Term Disability, and Life Assistance Program.

**Kingspan is an Equal Opportunity Employer

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