Staff Technical Program Manager

1 month ago

Kanata, Canada Warner Bros. Discovery Full time

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are **

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Operational Engineering (Openg) teams play a critical role in ensuring these streaming products and services run smoothly and efficiently at scale. Our specialized teams focus on areas such as Infrastructure and Cluster Management, Release and Development Processes, Site Reliability Engineering (SRE), Operational Excellence, and Observability.

Roles & Responsibilities:

- ** Decision Making**:Your decisions are right, far more often than not.
- ** Agile **Execution**: You get a lot done and you make others around you more productive. You have a companywide view of how your programs or projects impact the bottom line and you constantly think about how to improve our ability to deliver large projects.
- ** Cross-functional Collaboration**: Facilitate seamless communication and collaboration between the Product team and other engineering teams and stakeholders.
- ** Influence**: You play a leadership role in your team: they look to you for advice on the product direction, technical designs, and operations.
- ** Stakeholder Management**:Build and maintain strong relationships with key stakeholders, team members, and external partners. Act as a trusted advisor to the engineering team and provide guidance on operational matters.
- ** Communication**: Your written and verbal communication skills are exemplary, concise and tailored to the audience’s expectations, making you the initial point of contact for business and technical stakeholders. You are the point of contact for data related to your product, services, and features.

Required Experiences and Skills:

- 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
- Experience delivering tech programs or products from inception to delivery.
- Experience working with cross-disciplinary and geographically distributed software development teams.
- Able to navigate ambiguous and complex projects with independence.
- Able to project org-wide influence without authority to instill a culture of ownership, rigor, and accountability.
- Proactively identify and manage potential risks that could impact timelines, quality, or success. Facilitate the development of contingency plans to mitigate risks and keep launches on track.
- Highly adaptable to changing business needs and able to drive change across multiple disciplines within the engineering and operations world.
- Ability to focus both strategically and tactically to achieve business goals, including the use of data to drive improvements.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.

Preferred Experiences and Skills:

- Knowledge of Agile or other product management methodologies, including tools such as JIRA, Confluence, Smart Sheets, Scrum, SAFe, etc.
- Familiarity with technologies in our stack: Kubernetes running on public clouds such as AWS; IAC tools (Terraform); Observability (ELK); Developer platforms (GitHub); Messaging (Kafka), Analytics processing (Kinesis, Flink), Databases and more.
- Familiarity with security and compliance, digital media streaming platform, Software and Platform as a Service offering, etc.

**How We Get Things Done**

**Championing Inclusion at WBD

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