Staff Technical Program Manager

5 months ago

Kanata, Canada Warner Bros. Discovery Full time

**_Every great story has a new beginning, and yours starts here._**

**_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are **

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. We're a premier global media and entertainment company offering audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. Our mission is simple. To be the world's best storytellers with world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.

The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back office systems, such as authentication, shared identity, billing and entitlement services, along with apps paces on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their customers, and allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution, product and other stakeholder teams to efficiently launch these integrations.

**The Job**

**The Essentials**
- Bachelor’s degree with 6-10 years of experience in technical project management.
- Lead planning, execution and delivery of projects across multiple teams (product and technology) around the world
- Lead bespoke partner integrations with STB components
- Communicate clearly, analyze technical designs, organize project timelines, secure commitments, manage risks, identify the critical path, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projects
- Anticipate bottlenecks, provide escalation management, and make trade-offs.
- You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.
- You have shipped multiple high impact projects and used data to assess their impact.
- You have experience with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments, establishing a project charter, handling all communication and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.
- You have demonstrated the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.
- You have repeatedly demonstrated the ability to understand organizational and corporate goals and ensured that your projects delivered what was required to hit these goals.
- You MUST have experience with JIRA, Confluence, and Microsoft Suite of products.
- Travel is required (when it’s safe, due to the pandemic) both domestic and international averaging about 20%

**The Daily**
- _ Scope: _You demonstrate the capacity to drive programs that span multiple components and processes and can potentially span multiple teams. You are assigned to strategic and complex initiatives with many dependencies
- _ Impact:_ _You deliver features of medium to large complexity across mutliple technical areas. Your impact is not limited to a single org. You implement processes and activities that generally impact multiple components or services and possible other units, teams and projects. You know the functional areas and key points of contact for the teams that you work with. You begin to play a leadership role within a set of similar techincal areas and start driving things end-to-end with some guidance and mentorship.
- _ Problem Definition & Complexity_: _You can spot waht requirements are missing from a request and ask the right questions to drive clarity. When necessary, you negotiate trade-offs within a project to speed up execution of the most important features / deliverables first. You play a leadership role in your team: they look to you for advice on how to plan and execute technical solutions for comp

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