Staff Technical Program Manager

1 week ago

Kanata, Canada Warner Bros. Discovery Full time

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are **

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. Discovery (WBD), a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. The new company combines WarnerMedia's premium entertainment, sports, and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.

DTC’s Operational Excellence teams are responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth efficient operation and the highest customer satisfaction. We are the team responsible for streamlining Incident Management, Problem Management, and Quality of Experience frameworks across the WBD DTC Global Tech organization. Our objective is to build engineering solutions that enable us to quickly and efficiently mitigate customer impact, distinguish signal from noise, capture trending issues, and drive prioritization to restore the customer experience as soon as possible with mínimal handoffs.

**Expectations**:
**Decision **Making**: You are able to act as a representative for your area autonomously. Your decisions are right, far more often than not. You play a leadership role in the organization: teams look to you for advice on technical and business issues.

**Execution**: You establish enterprise-wide policies and keep processes under control. You manage and govern the transformation process based on automated operational governance processes using a model-driven approach.

**Communication**: Your written, verbal communication skills are exemplary, concise and to the point, making you the initial point of contact for business and technical stakeholders. You are the point of contact for data related to your product, services, and features.

**Preferred Skills**:

- Minimum 8 years of relevant work experience supporting Observability, Reliability operations and Incident and Problem Management workflows.
- Proven ability to drive change through the delivery of Infrastructure, Applications development, Direct-to-Consumer Streaming technology and Incident Management.
- Must be able to project org-wide influence without authority to instill a culture of ownership, rigor and accountability.
- You are highly adaptable to changing business needs and be able to drive change across multiple disciplines within the engineering and operations world.
- Ability to focus both strategically and tactically to achieve business goals, including the use of data to drive improvements.
- Ability to evaluate and communicate strategy, operational health, and incident workflow plans to executive leadership.
- Must possess high levels of genuine curiosity, a questioning attitude and a passion for learning and solving problems programmatically.
- You must be proactive, self-directed, adept at note-taking and skilled at facilitating meetings by utilizing effective presentation skills
- Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action.
- Ability to communicate effectively with all stakeholders at all levels of the organization demonstrating strong executive presence
- Proven ability to work independently, effectively prioritize and execute tasks in a high-pressure environment.
- Experience providing services to large scale, multi-national footprints, preferably in customer facing industries.

**How We Get Things Done**

**Championing Inclusion at WBD

  • Technical Program Manager Ii

    2 weeks ago

    Kanata, Canada Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Manager - Technical Services

    2 weeks ago

    Kanata, Canada Best Theratronics Ltd. Full time

    Manager, Technical Services (Medical Equipment) KEY RESPONSIBILITIES: - Manage Technical Service Team worldwide schedule to include all in house and contractor service technicians. - Ensure all Technical Service activities comply with all regulatory requirements. Ensure that all necessary SOP’s, radiation safety and training requirements are up to date...

  • Ip Program Manager

    2 weeks ago

    Kanata, Canada Synopsys Full time

    40104BR - Canada - Ontario - Kanata, CANADA - Ontario - Markham, CANADA - Ontario - Mississauga, CANADA - Ontario - Toronto, USA - Arizona - Chandler, USA - California - California, USA - California - Folsom, USA - California - Los Angeles, USA - California - Mountain View/Sunnyvale, USA - California - Pasadena, USA - California - San Diego, USA - California...

  • Ai Technical Manager

    4 weeks ago

    Kanata, Canada Solink Full time

    **AI Manager AI team** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit about the role...

  • Director, Technical Account Managment

    1 week ago

    Kanata, Canada Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Technical Project Manager

    2 weeks ago

    Kanata, Canada Pleora Technologies Full time

    (Fixed Term Contract, 1 year) **Come work with us!** Global manufacturers rely on Pleora’s expertise in AI, real-time sensor connectivity, and rugged networking to shorten time-to-market, reduce risk, and lower costs. Established in 2000, the company serves over 1500 active customers in the industrial automation, medical imaging, and security and defense...

  • Member of Technical Staff

    4 weeks ago

    Kanata, Canada Wind River Full time

    **About Wind River** Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense,...

  • Technical Support Manager

    2 weeks ago

    Kanata, Canada Juniper Networks Full time

    The Support Manager at Juniper Technical Assistance Center (JTAC) is responsible for day-to-day management of the subset of Juniper's most strategic accounts. The team primarily provides remote technical support services to customers, partners, and Juniper internal stakeholders ensuring the proper operations of Juniper products in all environments. Aligning...

  • Early Childhood Program Staff Assistant

    1 week ago

    Kanata, Canada Bridlewood Child Learning Centre Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 25 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Outdoors - Noisy - Non-smoking - Air conditioned **Work setting**: - Child care centre **Tasks**: - Assist early childhood educators in carrying out...

  • Early Childhood Program Staff Assistant

    7 days ago

    Kanata, Canada Bridlewood Child Learning Centre Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 25 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Outdoors - Noisy - Non-smoking - Air conditioned **Work setting**: - Child care centre **Tasks**: - Assist early childhood educators in carrying out...

  • Early Childhood Program Staff Assistant

    2 weeks ago

    Kanata, Canada Bridlewood Child Learning Centre Full time

    Work Term: Permanent - Work Language: English - Hours: 25 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset - **Work site environment**: - Outdoors - Noisy - Non-smoking - Air conditioned - ** Work setting**: - Child care centre - ** Tasks**: - Assist early childhood educators in carrying out programs that...

  • Project Eng Mgr, Staff

    1 week ago

    Kanata, Canada Synopsys Full time

    42402BR - Canada - Ontario - Kanata, CANADA - Ontario - Markham, CANADA - Ontario - Mississauga, CANADA - Ontario - Nepean, CANADA - Ontario - Toronto, Canada - Ottawa **Job Description and Requirements** At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The...

  • Technical Project Manager

    1 week ago

    Kanata, Canada Solink Full time

    **Technical Project Manager** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit about the...

  • Program Manager

    7 days ago

    Kanata, Canada ARTAFLEX INC., Full time

    **Summary** Playing a lead role in (a) ensuring that our customers’ needs and expectations are understood internally and (b) ensuring that Artaflex Inc. meets or exceeds those expectations. **This will typically involved in**: - Driving the order fulfilment process. This requires synchronization between the customer and various internal functions...

  • Technical Writer

    2 weeks ago

    Kanata, Canada Pleora Technologies Full time

    **Come work with us!** As a Technical Writer you will bring your passion for serving the end-user with targeted, accurate knowledge through the use of leading-edge, proven documentation tools and methodology. Using your understanding of industry best practices, you will work with Engineering and Product Management to produce the best possible documentation...

  • Technical Training

    4 weeks ago

    Kanata, Canada Solink Full time

    **Technical Training & Knowledge Management Specialist**: A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the...

  • Technical Product Manager

    1 week ago

    Kanata, Canada Solink Full time

    **Technical Product Manager** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit about the...

  • Technical Writer

    2 weeks ago

    Kanata, Canada Pleora Technologies Full time

    **Come work with us!** As a Technical Writer you will bring your passion for serving the end-user with targeted, accurate knowledge through the use of leading-edge, proven documentation tools and methodology. Using your understanding of industry best practices, you will work with Engineering and Product Management to produce the best possible documentation...

  • Program Assistant

    1 week ago

    Kanata, Canada Western Ottawa Community Resource Centre Full time

    INTERNAL/EXTERNAL POSTING Job Title**:Adult Day Program Assistant** Status**:Summer Student (Canada Summer Jobs Grant)** Hours**:35 hours/week - ability to work flexible hours is required** Rate**:$15.50/hour** Language**:Bilingualism (English/French) and other languages are considered an asset** Application Deadline**:May 31, 11:59 p.m.** Bringing...

  • Hospital Manager

    1 week ago

    Kanata, Canada Liston Animal Hospital Full time

    Our small animal practice Hospital - Liston AH in Kanata, ON is now looking for an engaged Hospital Manager to manage their teams and take the business ahead! The Hospital has been serving clients by taking care of their dogs, cats, rabbits and pocket pets since 2007. If you pride your leadership skills, believe in creating strong accountable teams and have...