General Operations Manager

2 months ago


Lower Mainland, Canada Habitat for Humanity Greater Vancouver Full time

We are seeking a dynamic and experienced General Operations Manager to support our operations, ensuring efficiency and effectiveness across various departments at Habitat for Humanity Greater Vancouver (HFHGV). This is a ground-engaged role, active in all aspects of the business to foster a positive work environment that encourages innovation, continuous improvement, documenting processes and building stronger internal controls and systems.

Expected to expertly and effectively collaborate with all departments to help meet the goals and Mission of Habitat Greater Vancouver and the ReStores.

**Key Responsibilities**:
1. Human Resources Coordination and Support:

- Support activities related to recruitment, onboarding, and training of staff and volunteers.
- Support activities related to employee relations, performance evaluations, and professional development initiatives.
- Support the maintenance and implementation of any relevant systems, technology and documentation.

2. Financial and IT Coordination and Support:

- Assist in budgeting, forecasting, and financial reporting.
- Administer and manage all regular banking transactions.
- Manage accounts payable/receivable and maintain accurate financial records.
- Collaborate and coordinate with external auditors and financial institutions as needed.
- Support the maintenance and implementation of any relevant systems, technology and documentation.

3. Volunteer Program Coordination:

- Develop and manage the volunteer program, including recruitment, training, and recognition.
- Create and maintain relationships with community partners to enhance volunteer engagement.
- Track and report on volunteer activities and outcomes.

4. Events Support:

- Partnering with marketing and fundraising to increase donations, and revenues, identify partner/sourcing opportunities.
- Coordinate and support organizational events, including logistics, budgets, and vendor management.
- Collaborate with marketing to promote events and ensure successful execution.
- Support evaluation of event outcomes and provide recommendations for future improvements.

**Qualifications**:

- Bachelor’s degree in business administration, Human Resources, or a related field (Master’s preferred).
- 5+ years of experience in operations management, preferably in a nonprofit or similar environment.
- Strong knowledge of HR practices, financial management, and event planning.
- Exceptional organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and relevant HR/finance software.

**Skills and abilities**:

- Passionate interest in promoting and growing Habitat’s and the ReStores' mission and impact
- Excellent oral and written communication skills; able to communicate clearly and effectively
- Self-motivated and able to work independently. Superior time-management and organizational skills with the ability to effectively plan, prioritize, coordinate, delegate, and manage workload to meet goals and deadlines
- Able to adapt to a dynamic environment with unexpected changes to priorities
- Ability to use and understand computer systems and software including Microsoft Office Suite
- Willingness to work weekends and evenings to support sales and attend meetings or events
- A valid driver’s license and the ability to be approved under the company’s insurance policy is required.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-10-24


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