Area Manager

5 months ago

Montréal, Canada Rogers Communications Full time

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity

At Rogers, you’re connecting Canadians to what matters most and helping make our country even stronger. Through innovation, unique partnerships, a world-class network and content Canadians love, we’re building that tomorrow, today. Because we’ve always believed the best is yet to come.

We believe in challenging work, rewarding opportunities, and building an inclusive future for everyone so all of our team members feel proud to bring their whole selves to work. That’s why we believe in challenging work, rewarding opportunities, and building an inclusive future for everyone. Because when our team learns, grows, and reaches their true potential - we can make more possible. At Rogers, your journey is filled with limitless possibilities, build the future you want with us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, we’ve implemented several protocols and procedures.

**Area Manager: Quebec**

Our retail team is at the heart of our success. We’re a fast-paced, knowledgeable, outgoing, and diverse team that’s driven to build rapport, problem solve, and share our expertise with customers so we can make a meaningful impact in their lives. This is an opportunity for you to learn various cross-functional skills including marketing, merchandising, training, technical, leadership.

**Life at Retail - What We Offer**

We invest in our people to unleash their potential so we can win as a team As part of the team, you will have access to a ton of amazing resources, discounts, and perks. To name a few:

- Paid time off for volunteering
- Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
- Employee discounts on our products and services
- Leadership development, Mentorship and Coaching programs

**What We’re Looking for**

We’re looking for someone who is driven by connects, a leader who is passionate in the development of top sales teams, and who thrives in a fast-paced environment. Who inspires their team to deliver a superior and consistent customer experience every time. You will foster collaboration within your team and other departments in efforts to provide world class customer service,

**What You’ll Do**
- Coach your team to deliver on the customer experience every time
- Achieve and exceed all targets for the Area and Region for a balanced dashboard
- Embrace and implement change as needed for business success
- Influence behavior to develop and strengthen the retail culture within the Area - create the environment for success. As well as in the overall Region
- Be a change agent in championing changes to your Area and Region
- Maximizing customer experience scores and building customer loyalty within the Area and Region
- Maximize store profitability and Area's Operating Income target.
- Develop a top sales team and foster a culture of growth and development
- Support the recruitment efforts of your store managers

**Who You Are**
- 3-5 years management experience, in a multi-unit or big box retail environment
- Post secondary Degree or Diploma in Business
- Proven expertise in leading a team and coaching for success
- Proven developer of leadership talent
- Proven sales success within a multi-site format
- Strong analytical and communication skills
- Effective people management skills
- Strong business acumen
- Passion for results and the retail industry
- Ability to work a flexible schedule and travel 75% to the retail locations within your Area

We are building for tomorrow and as we plan for the future to make more possible for our customers, we believe it starts with our retail team. At Rogers, your journey is filled with limitless possibilities.

Schedule: Full time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: Place Bonaventure-WFH (071), Montreal, QC
Travel Requirements: Up to 75%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 284831

Posting Notes: Retail

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