Gm, Client Services

3 days ago

Toronto, Canada The Trade Desk Full time

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk

WHAT YOU WILL BE DOING:

- Building strong relationships with executive level holding company leadership, mid and small tier clients and engaging with the broader industry to help drive TTD’s forward-thinking Initiatives and be a face of TTD in market
- Take a proactive approach working with agencies, holding companies, and brands in planning and scaling the business to achieve high growth targets and impact their business
- Build relationships internally with all levels to drive effective team strategies and be the voice of change
- Actively contribute as part of the North America Client Services leadership team to how the organization evolves, as well as be part of the committee which determines which areas to focus on and how to ensure quality control and consistency across all the regions
- Work closely in partnership with the Business Development leadership team to scale high growth in Canada and exceed revenue targets
- Drive vision & purpose and take a multi-year view in decision-making
- Ensure management team is aligned in assigning accounts and planning the organization for the long term
- Proactive in attracting top talent and ensure the development of talent at all levels within the team, which includes succession planning and overseeing hiring at all levels
- Unblock and resolve issues that are impacting the team’s ability to hit goals by collaborating with cross functional leadership and optimizing processes
- Fully own the client support structure and portfolio product needs along with translating the needs of our clients and informing our product strategy
- Ability to take on complex problems and create routes to scalable solutions quickly, decisively, and resourcefully
- Guide and manage different and unique career development tracks within the Client Service organization
- Set the tone for the CS regional team and add to the national CS organization’s culture and values.

WHO YOU ARE:

- A proven leader who can inspire, motivate and drive scaled organizational performance
- A leader who takes a multi-year view when planning and making decisions
- Extensive media experience as well as programmatic knowledge is highly preferable
- 10+ years of strong people management and development experience
- Ability to collaborate and build strong relationships with internal and external stakeholders, executive teams, and industry groups
- Highly organized, strong attention to detail with the ability to execute in an intense and fast-paced environment
- Extensive experience in client services and some experience in new business development
- Ability to self-direct and be resourceful along with ambition to develop and grow
- Excellent influencing and negotiation skills
- Ability to Identify business and organizational improvement opportunities and develop strategies to capture those opportunities

LI-JT1

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