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Sales Consultant, Virtual Sales

5 months ago

Mississauga, Canada Sysco Canada Full time

Reports To

Director, Virtual Sales

Location

Remote

Type

Permanent, Full Time

Closing Date

Sept 29, 2023

**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

**For a full list of opportunities, visit**

**Role**:
**Role Responsibilities**:

- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Also provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery.
- Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction.
- Regularly communicate with assigned accounts regarding new products and services, company changes, holiday schedules, item changes, and new sales opportunities. Update customer about any pricing/ item changes or information.
- Immediately notify management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
- Accurately forecast sales results and trends for a specific sales region. Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present
- Maybe required to work non-traditional hours, while also providing a level of individual autonomy to support and successfully meet customer needs
- Track activities and results, collaborate on opportunities, and champion the team selling process through use of Salesforce (Sysco’s CRM tool)
- Take a proactive approach to owning learning / development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
- Is willing to work safely with mínimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements (About you)**:

- Minimum 1 years or more of sales experience required, with a proven record of sales success and history of accomplishments
- Experience in hospitality or supply/distribution sales preferred
- Experience in relationship sales managing new and existing customer opportunities and up-selling preferred
- Experience with trip planning, territory routing, and account prioritization preferred
- Completion of post-secondary education or equivalent experience
- 1 - 3 years sales experience with proven record of sales success and history of accomplishments.
- Experience in the hospitality or distributed supplies industry preferred.
- Experience in relationship sales managing repeat customer orders and up-selling preferred.
- Excellent organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives autonomously and shift priorities as necessary. Uses time effectively.
- Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversation.
- Capacity to convey ideas effectively and sell a variety of products
- Professional demeanor, vibrant personality, and the ability to instill trust with people.
- Goal-oriented and driven self-starter who can work independently within a team environment and strive to be the best.
- Familiarization with customer service activities, int