![Edenshaw Management Limited](https://media.trabajo.org/img/noimg.jpg)
Coordinator, Sales Administration
2 months ago
**SCOPE**
**RESPONSIBILITIES**
- General clerical duties including photocopying, printing, scanning, and filing
- Maintain electronic and paper-based files
- Monitor, track and follow up with pending files, amendments, cheques, outstanding file issues, past due deposits, mortgage approvals, rescission documents, and Broker Co-Op Agreements
- Implement administrative training and follow-up with new hires
- Support third-party sales administration team
- Monitor and track all sales-related information including sales deposits and agent commissions, etc.
- Prepare and monitor legal transmittals and distributions
- Perform periodic file and deposit audits to guarantee the integrity of the departments’ data and reports
- Assist with set-ups, interim and final closing of projects
- Prepare different forms of communication with purchasers
- Prepare and maintain detailed procedure workflows and process documentation
- Export relevant data from the Sales Platform and other sources to create consolidated information for reporting purposes
- Produce sales reports and dashboards
- Perform industry research when required
**SKILLS**
- Communication - Strong interpersonal skills and ability to communicate information both written and verbally
- Self-motivated and ability to work under pressure and meet deadlines
- Strong organizational skills with an ability to prioritize tasks
- Diligence and accuracy
- Strives to understand contributing factors and works to resolve complex situations
- Finds efficient and innovative ways to overcome challenges
- Anticipates critical issues and requirements to help set appropriate business objectives
- Process oriented; optimizes resources to make processes more effective
- Be open to new skills and responsibilities as the company continues to grow; provides insights and solutions to problems
- Work with a lens for customer service (empathy, adaptability, patience, self-control etc.)
- Ability to work collaborative within a team and across all functions
- Proactive - acts without being told and puts in the extra effort
**QUALIFICATIONS**
- Diploma in Business Administration, Accounting, or related field
- Proven work experience as a Sales administrator, Sales support agent, CRM administrator or Real estate administrator
- Experience in similar roles, related to supporting a sales team
- Proficiency in CRM software, MS Office with advanced Excel skills, MS Teams, or equivalent project management system
- Proficiency in data management and document management
- Experience within the Real Estate industry is an asset
**INCLUSIVENESS**
At Edenshaw, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our community in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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