Sales Coordinator

2 weeks ago

Mississauga, Canada Power Bus Way Ltd. Full time

_**Job Description**_

The Sales Coordinator plays a vital role in supporting the sales team and facilitating the smooth execution of sales activities within an organization. This role involves providing administrative and operational assistance to the sales team, coordinating sales processes, and ensuring effective communication between internal departments, customers, and sales representatives. The Sales Coordinator contributes to the overall efficiency and effectiveness of the sales function by managing various tasks and maintaining accurate records.
- **Responsibilities**:_
- _**Sales Support**_**: Assist the sales team in day-to-day operations, including order processing, customer inquiries, and sales documentation.
- _**Sales Administration**_: Manage and maintain sales databases, CRM systems, and other sales-related tools to ensure accurate and up-to-date information.
- _**Order Processing**_: Process sales orders, review order details for accuracy, and coordinate with various internal departments for order fulfillment.
- _**Customer Communication**_: Serve as a point of contact for customer inquiries, providing product information, and addressing customer concerns or complaints in a professional and timely manner.
- _**Sales Reporting**_: Generate sales reports, analyze data, and provide insights to sales management regarding sales performance, trends, and opportunities for improvement.
- _**Proposal and Contract Preparation**_: Assist in the preparation and coordination of sales proposals, contracts, and quotations, ensuring accuracy, compliance, and timely submission to customers.
- _**Sales Documentation**:_ Maintain proper documentation of sales activities, including contracts, agreements, correspondence, and customer records.
- _**Sales Coordination**_: Collaborate with internal teams, such as marketing, finance, and operations, to gather necessary information, coordinate sales initiatives, and provide support for marketing campaigns, promotions, or events.
- _**Sales Forecasting**:_ Assist in the collection and analysis of data to support sales forecasting and planning activities.
- _**Relationship Management**:_ Build and maintain positive relationships with customers, sales representatives, and internal stakeholders to facilitate effective communication and collaboration.
- _**Training and Onboarding**:_ Assist in the training and onboarding of new sales team members, providing guidance on sales processes, tools, and systems.
- _**Process Improvement**_: Identify opportunities to streamline and improve sales processes, propose and implement solutions to enhance efficiency and productivity.
- **Requirements**:_
- High school diploma or equivalent (Bachelor's degree in business administration, marketing, or related field is a plus).
- Proven experience in a sales support or administrative role.
- Strong organizational and multitasking skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact with customers, sales representatives, and internal stakeholders effectively.
- Proficiency in using CRM systems, sales databases, and Microsoft Office Suite (Word, Excel, PowerPoint).
- Detail-oriented with a focus on accuracy and quality of work.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with sales processes and basic sales techniques is advantageous.
- Knowledge of the industry or products/services offered by the organization is a plus.
- Strong problem-solving skills and the ability to adapt to changing priorities and deadlines.
- Must be fluent in English.
- Please note that the above job description provides a general overview of the responsibilities and requirements for a Sales Coordinator. Actual job duties and qualifications may vary depending on the specific company, industry, and organizational structure._

Work Location: In person

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