Accounts Receivable Coordinator

2 weeks ago

Calgary, Canada De Havilland Full time

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

Job Summary

**Responsibilities**:

- Accounts Receivable Portfolio Management:

- Monitor and track customer accounts to ensure timely payment.
- Follow up on overdue invoices and resolve any payment discrepancies.
- Practice timely escalation on past due amounts.
- Process and post customer payments accurately.
- Customer Communication:

- Communicate effectively with customers regarding billing inquiries and dispute resolution.
- Provide outstanding customer service by addressing client concerns and maintaining positive relationships.
- Invoice Processing:

- Generate and distribute accurate and timely customer invoices.
- Coordinate with relevant departments to obtain necessary information for billing and corrections.
- Reconciliation:

- Reconcile customer accounts to ensure accuracy and resolve any discrepancies.
- Collaborate with internal departments to investigate and resolve outstanding issues.
- Reporting:

- Generate regular reports on accounts receivable status for management review.
- Provide insights and analysis on key AR metrics to support decision-making.
- Documentation:

- Maintain organized and up-to-date records of customer transactions, invoices, and payments.
- Ensure compliance with company policies and accounting standards.
- Process Improvement:

- Identify opportunities for process improvements within the accounts receivable function.
- Contribute to the development and implementation of best practices.

**Qualifications**:

- 3+ years’ experience in accounts receivable.
- Strong understanding of accounting principles and practices.
- Excellent communication and interpersonal skills.
- Intermediate level proficiency in Microsoft Excel.
- Ability to quickly learn/utilize multiple ERP systems.
- Detail-oriented with strong organizational and analytical abilities.
- Ability to work independently and collaboratively in a team environment.
- Familiarity with billing and invoicing processes.

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence.

As such, it is an expectation that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals.

Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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