Field Operations Manager

5 months ago

Edmonton, Canada Superior Propane Full time

Reporting directly to the Market Manager the Field Operations Manager (FOM) is responsible for supporting the management of field staff who deliver propane and service propane equipment within a designated geographic area. This will include aspects of people management; including recruitment, training and onboarding, coaching and corrective actions. The Field Operations Manager will ensure that the facilities and fleet are operated safely, while driving and reinforcing a strong safety-culture within the market team. The FOM will execute their work and provide leadership and instruction with care to mitigate operational costs while ensuring the delivery of exceptional customer service.

**What we will offer you**:

- **Culture**: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.
- ** Opportunity**: A continuous focus on professional development with many opportunities for training & career growth.
- ** Health & Wellness**: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
- ** Competitive Compensation**: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
- ** Flexibility**: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
- ** Technology**: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
- ** Safety Focused**: We care about you and have committed to a zero-harm workplace.

**What you’ll do**:

- Lead, mentor, coach and develop field staff by providing clear direction, guidance and support, in coordination with the overall strategy and objectives
- Collaborate with Delivery and Service Coordinators to obtain feedback on day to day operations of the field team and provide feedback on scheduling. The Delivery and Service Coordinators will adjust scheduling if needed and identify successes and/or issues (performance, attendance, safety, customer service) for the Field Operations Manager to act upon.
- Travel to various locations within the assigned geographic area to ensure that facilities and fleet operations are safe and meet (or exceed) regulatory requirements by conducting safety reviews and participate in monthly safety committee meetings.
- Conduct regular communication meetings providing leadership and direction to field staff, educate on business results and the achievement of business metrics and receive feedback from field staff.
- Educate and enforce safe work practices, vehicle maintenance and care, customer service objectives and business performance employing standardized Superior Way practices.
- Oversee training and ensure that the employees are exhibiting the proper skills and competences. Identify any gaps and coordinate and/or engage the necessary teams to facilitate training.
- Proactively manage performance, customer service and safety issues by consistently utilizing and enforcing establish processes and procedures. Liaison with functional area experts as needed.
- Improve efficiency, eliminate redundancies and ensure the effective delivery of product and services to customers.
- Collaborate and work directly with the Market Manager and regional management to deploy business initiatives and execute operational and strategic objectives.
- Represent the field and their perspective, share their concerns and successes by providing feedback to regional managers, the Customer Experience Centre and national office.

**What you bring**:

- Post-secondary diploma or equivalent training.
- A minimum of three (3) years’ experience in a field operations and/or supervisor role.
- Good understanding of transportation and distribution as well as technical competence is required.
- Previous experience in the propane industry or related technical field would be an asset.
- Good analytical, decision making and problem solving skills.
- Excellent collaboration and interpersonal skills
- Superior communication skills (verbal & written) and the ability to present information to a variety of audiences.
- Ability to lead and manage change; to coach and mentor performance development.
- Proven track record of recognizing and providing good customer service.
- Good computer skills (Windows, Outlook, JD Edwards).
- A valid driver’s license and ability to meet travel requirements.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everyt

  • Field Hseq Coordinator

    5 months ago

    Edmonton, Canada Brock Canada Field Services Ltd Full time

    **SUMMARY**: A Safety Officer is defined as someone with a minimum of five (5) years’ direct field experience in their related field and has obtained their NCSO Certification. Their responsibilities shall be to provide safety leadership for site activities to provide safe, reliable, and cost-efficient services to customers. The Field Safety Coordinator...

  • Chief Operating Officer

    5 months ago

    Edmonton, Canada Field Law Full time

    Location: - Edmonton,Calgary - Closing Date: - Practice Area: **Field Law’s Chief Operating Officer (COO) will report to the firm’s Managing partner and will be an important collaborator and contributor to the development and execution of firm strategies. Other core responsibilities will include**: - Overseeing and continually improving all aspects of...

  • IT Operations Specialist

    4 weeks ago

    Edmonton, Canada Field Law Full time

    Location: Edmonton, Calgary Closing Date: - Practice Area: Our firm has an opening for an IT Operations Specialist to join our team. The IT Operations Specialist serves as a technical authority, providing expert guidance and support to ensure the seamless delivery of IT services across our organization. As a key...

  • Field Operations Manager

    3 weeks ago

    Edmonton, Alberta, Canada Royal Camp Services Ltd Full time

    Job Title: Field SupervisorAt Royal Camp Services Ltd., we are seeking a highly skilled and experienced Field Supervisor to join our team. As a key member of our operations team, you will play a vital role in ensuring our clients receive exceptional camp catering services.Key Responsibilities:Visit remote camp locations to ensure premium levels of customer...

  • Field Operations Manager

    4 weeks ago

    Edmonton, Alberta, Canada Royal Camp Services Ltd Full time

    Job Title: Field SupervisorAt Royal Camp Services Ltd., we are seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will play a critical role in ensuring our clients receive the highest level of camp catering services.Key Responsibilities:Visit remote camp locations across Western Canada to ensure premium...

  • Field Operations Manager

    4 weeks ago

    Edmonton, Alberta, Canada Royal Camp Services Ltd Full time

    Job Title: Field SupervisorAt Royal Camp Services Ltd., we are seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will play a critical role in ensuring our clients receive the highest level of camp catering services.Key Responsibilities:Visit remote camp locations across Western Canada to ensure premium...

  • Field Operations Manager

    5 months ago

    Edmonton, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Responsible for managing all field customer interactions and communications in conjunction with effectively managing and scheduling service work and resources to meet customer expectations for equipment service and maintenance and accountable for overseeing the...

  • IT Operations Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Field Law Full time

    Job Title: IT Operations SpecialistField Law is seeking an experienced IT Operations Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the seamless delivery of IT services across our organization.Key Responsibilities:Design and implement IT enhancements and support services to ensure system stability,...

  • IT Operations Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Field Law Full time

    Job Title: IT Operations SpecialistField Law is seeking an experienced IT Operations Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the seamless delivery of IT services across our organization.Key Responsibilities:Design and implement IT enhancements and support services to ensure system stability,...

  • IT Operations Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Field Law Full time

    Job SummaryWe are seeking an IT Operations Specialist to join our team at Field Law. The successful candidate will serve as a technical authority, providing expert guidance and support to ensure the seamless delivery of IT services across our organization.Key ResponsibilitiesDesign and implement IT enhancements and support servicesProvide technical expertise...

  • Field Operations Manager

    3 weeks ago

    Edmonton, Alberta, Canada Brandt Full time

    Job Title: Field Operations ManagerBrandt is seeking a seasoned professional to lead our Field Parts Operations team in Northern Alberta.The successful candidate will provide strategic leadership and support to our customer-facing parts support functions, driving business growth and profitability through best practices. This role will oversee the development...

  • Field Operations Manager

    1 month ago

    Edmonton, Alberta, Canada Brandt Full time

    Job Title: Field Operations ManagerBrandt is seeking a seasoned professional to lead our Field Parts Operations in Northern Alberta.The successful candidate will provide strategic leadership and support to our customer-facing parts support functions, driving business growth and profitability through best practices. This role will oversee the development of...

  • Field Operations Manager

    1 month ago

    Edmonton, Alberta, Canada Brandt Full time

    Job Title: Field Operations ManagerBrandt is seeking a seasoned professional to lead our Field Parts Operations in Northern Alberta.The successful candidate will provide strategic leadership and support to our customer-facing parts support functions, driving business growth and profitability through best practices. This role will oversee the development of...

  • Regional Operations Manager

    5 months ago

    Edmonton, Canada Brock Canada Field Services Ltd Full time

    **Broad Function**: This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if...

  • Field Operations Manager

    5 months ago

    Edmonton, Canada Brandt Full time

    Brandt is currently seeking a Field Parts Operations Manager for our Northern Alberta region. The Field Operations Manager provides leadership and support for Brandt Tractor Construction and Forestry (C&F) customer-facing parts support functions. This position executes our strategic business plan and oversees development of our branch parts teams. The parts...

  • Field Operations Manager

    5 months ago

    Edmonton, Canada Brandt Full time

    Brandt is currently seeking a Field Parts Operations Manager for our Northern Alberta region.The Field Operations Manager provides leadership and support for Brandt Tractor Construction and Forestry (C&F) customer-facing parts support functions. This position executes our strategic business plan and oversees development of our branch parts teams. The parts...

  • Sales Manager

    2 weeks ago

    Edmonton, Alberta, Canada Yeg Liquor Full time

    Job Title: Sales Manager - Field OperationsJob Summary: We are seeking a highly motivated and experienced Sales Manager - Field Operations to join our team at Yeg Liquor. The successful candidate will be responsible for leading our sales team in building relationships with business clients and managing negotiations of sales contracts.Key...

  • Sales Manager

    2 weeks ago

    Edmonton, Alberta, Canada Yeg Liquor Full time

    Job Title: Sales Manager - Field OperationsJob Summary: We are seeking a highly motivated and experienced Sales Manager - Field Operations to join our team at Yeg Liquor. The successful candidate will be responsible for leading our sales team in building relationships with business clients and managing negotiations of sales contracts.Key...

  • Field Operator

    5 months ago

    Edmonton, Canada Aeolus Staffing Solutions Full time

    **Job Description: Field Operator** **Location**: Edmonton, AB **Work Schedule**: 15 days on and 6 days off, 12-hour shifts **Base Salary**: $51,168 annual (Bonus $220 per shift or day + Meals + accommodation-camp or hotel). **Company Overview**: We are a leading staffing company partnering with a Fortune 500 organization in the energy sector. Our...

  • Operations Manager, Field Services

    5 months ago

    Edmonton, Canada BGE Indoor Air Quality Solutions Ltd. Full time

    BGE Indoor Air Quality Solutions started from humble beginnings over 50 years ago and has provided filtration services to some of Canada’s best-run buildings. Our years of success in delivering clean air to clients is a result of the passion and drive that we have for our work and carry with us every day. The nature of delivering clean air leaves little...