Finance and Customer Service Clerk, Rideaucrest Home

4 days ago

Kingston, Canada City of Kingston Full time

Opening Statement
We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah
- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

Position Summary
Reporting to the Supervisor of Finance & Administration, the Finance & Customer Service Clerk is responsible to provide first point-of-contact to the public in collecting and processing a variety of resident and vendor payments including resident accommodation fees, trust account transactions, and external vendors payments, on behalf of residents and the corporation, using various financial systems. The position provides superior customer service by responding to inquiries and investigating discrepancies.

Responsibilities also include the processing and data entry of payments, balancing cash and preparing deposits, reconciling revenue, and updating spreadsheets for upload into the corporate financial management system.

The Finance & Customer Service Clerk will also liaise with both internal and external customers to provide customer focused service to ensure positive representation of the values of the City of Kingston.

KEY DUTIES & RESPONSIBILITIES
As Finance & Customer Service Clerk at Rideaucrest you will be responsible for accounting processes and providing customer service including but not limited to:
Liaise with internal and external customers for accounting related purposes and documents including deposit summaries and invoice payments

Process a variety of customer payments received in person, by mail, or over the phone.

Process accounts payable, accounts receivable, cheque requisitions and record cash receipts

Prepare and reconcile weekly bank deposits

Manage and reconcile resident trust accounts

Review and process entries in electronic resident database

Prepare and process admission and annual resident rate reductions through the Ministry of health database

Manage mid-month electronic bank transfer and reconcile non-sufficient fund transfers.

Provide quality customer service while responding to public and internal inquiries, concerns, and investigating discrepancies

Maintain data and conduct regular reviews/audits of work to ensure accuracy and integrity

Perform month end and year end working papers, reconciliation, and adjustments

Perform administrative functions, manage records and office systems including filing, storage, and purging

Other duties as assigned
Qualifications, Competencies
Minimum 1-year diploma in office administration or equivalent

**2 years experience including**:

- One (1) years’ experience handling cash and completing high volume of financial transactions and financial/accounting experience in a computerized environment
- One (1) year recent and relevant experience in providing customer service

Work experience in a Health Care setting strongly preferred

Working knowledge of Financial Management System and PointClickCare software will be considered an asset.

**Must demonstrate corporate competencies**: Customer Focus, Results Orientation, Integrity, and Teamwork.
Skills, Abilities, Work Demands
Strong organizational and customer service/administrative skills

Ability to perform in a fast paced and demanding work environment

Demonstrated ability to interact with seniors in a caring and respectful manner

Ability to maintain confidentiality

Typing at 40 wpm (tested)

Proficient with Microsoft Office Outlook, Excel, and Word at basic level (tested)

Strong attention to detail with good mathematical skills and a high degree of accuracy

Proven interpersonal skills and a team player

A confident self-starter who can take initiative and meet deadlines

Must obtain and maintain a satisfactory criminal record check, including vulnerable sector.

Proof of full COVID-19 immunization receipt (2 doses)

Proof of immunity to communicable diseases

Proof of recent screening for Tuberculosis (TB)
Closing Statement

Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

  • Assistant Director of Care, Rideaucrest Home

    7 months ago

    Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...

  • Supervisor, Resident Admission

    7 days ago

    Kingston, Canada City of Kingston Full time

    Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario....

  • Accounting Clerk

    7 months ago

    Kingston, Canada Home and Community Care Support Services South East Full time

    Company Bio Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks (or...

  • Customer Counter Clerk

    2 months ago

    Kingston, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Kingston, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Life Enrichment Coordinator, Rideaucrest Home

    7 months ago

    Kingston, Canada City of Kingston Full time

    Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario....

  • Manager of Finance

    4 days ago

    Kingston, Canada Home Base Housing Full time

    **About Home Base Housing** Home Base Housing is in the business of ending homelessness. We do this by caring and providing individual wrap around services delivered by case managers to the vulnerably housed and homeless. With over 22 properties under our management we provide emergency, transitional and supportive housing, for youth, families and single...

  • Inventory Control Clerk

    7 months ago

    Kingston, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as an Inventory Control Clerk you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...

  • Accounts Payable Clerk

    7 months ago

    Kingston, Canada Routes Adventures Full time

    Routes Adventures is the Canadian provider for Road Scholar, a leader in learning adventures that offers privileged access to some of the most extraordinary people and places in the world. When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better...

  • Service Technician

    7 months ago

    Kingston, Canada Kingston Oxygen Home Health Care Centre Full time

    KO2 is Kingston's first home healthcare company. For the past 50 years, we have succeeded in providing professional and timely service and solutions to our clients. Proudly independent, we are seeking an individual who is compassionate, courteous and thorough to join our family. - Troubleshoot product issues using strong mechanical and electrical skills -...

  • Customer Service Representative

    5 days ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    7 months ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Accounting Clerk, Accounting Services

    7 months ago

    Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...

  • Finance Clerk

    4 days ago

    Kingston, Canada LHC Heritage Planning and Archaeology Full time

    or equivalent experience **Work setting**: - Private sector **Tasks**: - Prepare general ledger - Prepare journal entry - Manage accounts receivable - Manage accounts payable - Prepare trial balance - Open and close books for auditors - Prepare bank reconciliations - Conduct banking - Prepare payroll - Invoice clients - Conduct credit and collections -...

  • Court Clerk

    7 months ago

    Kingston, Canada City of Kingston Full time

    Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario....

  • Pro Sales

    7 days ago

    Kingston, Canada Atkinson Home Hardware Building Centres Full time

    As a family owned and operated, multi store Home Hardware Building Centre, we are one of the largest Building Supply companies in eastern Ontario. Our growth is requiring a member of our team that can best in class service and support for our Retail Division and Pro Services Desk. QUALIFICATIONS: - Friendly and helpful attitude toward customers. - Good...

  • Customer Service Clerk/cashier

    22 hours ago

    Kingston, Canada Cooke's Fine Foods and Coffee Full time

    Positions available at our Downtown Kingston and Westend locations. Retail experience an asset. Must be available daytime hours and weekends. There are no night hours. **Job Types**: Part-time, Permanent Part-time hours: 14 - 20 per week **Salary**: From $15.50 per hour **Benefits**: - Store discount Schedule: - 8 hour shift - Day shift - Monday to...

  • Windows and Doors, Outside Sales Representative

    7 months ago

    Kingston, Canada Lifestyle Home Products Full time

    **Full Job Description**: **Lifestyle Home Products **is looking for: **Window and Doors Sales Consultants** Lifestyle Home Products is a family-owned business, proudly serving homeowners across Ontario. We make all of our sunrooms, porch enclosures, vinyl replacement windows and exterior doors at our 150,000 sq. ft. factory in beautiful Peterborough,...

  • Windows and Doors, Outside Sales Representative

    7 months ago

    Kingston, Canada Lifestyle Home Products Full time

    **Full Job Description**: **Lifestyle Home Products **is looking for: **Window and Doors Sales Consultants** Lifestyle Home Products is a family-owned business, proudly serving homeowners across Ontario. We make all of our sunrooms, porch enclosures, vinyl replacement windows and exterior doors at our 150,000 sq. ft. factory in beautiful Peterborough,...

  • Windows and Doors, Outside Sales Representative

    7 months ago

    Kingston, Canada Lifestyle Home Products Full time

    **Full Job Description**: **Lifestyle Home Products **is looking for: **Window and Doors Sales Consultants** Lifestyle Home Products is a family-owned business, proudly serving homeowners across Ontario. We make all of our sunrooms, porch enclosures, vinyl replacement windows and exterior doors at our 150,000 sq. ft. factory in beautiful Peterborough,...

  • Payroll Clerk

    6 months ago

    Kingston, Canada Limestone District School Board Full time

    1.0 F.T.E. PAYROLL CLERK 35 Hours/Week - 12 Months/Year Effective: Immediately HOURLY RATE OF PAY: $26.32 - $28.19 Position Summary Reporting to the Financial Supervisor-Payroll, the Payroll Clerk supports Finance through the processing of payroll and preparing payments to vendors and outside agencies in a timely and efficient manner ensuring that such...